Our client, a fast-growing fintech startup, is seeking an Operations Lead to partner directly with the CEO and help scale the business across go-to-market, product, and internal operations. This is a high-ownership, strategic generalist role ideal for someone who thrives in ambiguity, loves building from zero to one, and consistently turns ideas into execution.

What You'll Do

• Support sales efforts by preparing for and participating in conferences, customer meetings, and strategic calls.
• Drive internal strategy, operational excellence, and cross-functional initiatives.
• Improve processes, systems, and workflows to enable rapid scaling and market expansion.
• Assist with hiring, onboarding, and organizational development as the team grows.
• Act as a problem-solver and execution engine unblocking challenges and delivering outcomes with urgency and precision.

What Were Looking For

• 2 to 3 years of experience in operations, consulting, venture capital, or a similar strategic role.
• Background in fintech, regtech, high-growth startups, or founders associate/chief of staff positions
• Experience in customer-facing environments and cross-functional collaboration.
• Strong communication, analytical, and presentation skills.
• Curiosity and comfort with technology including using AI tools to automate and streamline workflows.
• A proactive, resourceful operator who acts with ownership rather than waiting for direction.