Sr. Quality Control Specialist

Salary: $93,996 - $118,090 per year

Location: TX, New Braunfels, US, 78132

Employment option:

Job type: Full time

Job Summary:

We are a dynamic and innovative company seeking a highly skilled Senior Quality Control Specialist to join our team. We pride ourselves on our collaborative culture, where creativity and cutting-edge technology intersect.

The ideal candidate will be responsible for overseeing the development and implementation of quality control procedures, ensuring compliance with industry standards, and leading initiatives to enhance product quality. You will coordinate with various departments to address quality issues, optimize processes, and improve overall efficiency.

If you are a proactive, detail-oriented professional with a passion for quality assurance and a proven track record of driving continuous improvement, we would love to hear from you.

Skills

Must Have

Hard skills:
- novice in: Statistics, Data Visualization, Regression, SAS, Statistical Analysis, Test Case, SQL
- beginner in: Microsoft Office, Accounting
Soft skills:
- beginner in: Attention to Detail
Nice-to-have

Hard skills:
- novice in: Data Analysis, Automation, Analytics Skills
- beginner in: Research, Excel, Monitoring
- competent in: Reporting Tools, Customer Service
Soft skills:
- competent in: Leadership, Communication Skills


Job Description

Additional Requirements

Qualification:

• Bachelor’s or Master’s degree in Quality Assurance, Engineering, Physics or related field.
• C1+ English level

Experience:

• Expertise in quality assurance methodologies, standards, and best practices to ensure compliance and product quality.
• 5+ years of experience in quality control or quality assurance roles, with a strong track record of improving quality processes.
• Experience in recruiting and selecting quality control personnel, ensuring the right fit for the team.
• Experience in leading quality improvement projects, managing timelines, and ensuring project deliverables are met.

Requirements:

• Familiarity with various quality control testing methods and techniques to evaluate product quality.
• Skills in conducting research to support quality initiatives and identify best practices in quality management.
• Proficiency in using data visualization tools to create meaningful visual representations of quality data.
• Proficiency in various statistical methods and techniques, including hypothesis testing, regression analysis, and control charts.
• Ability to understand customer needs and ensure that quality standards align with customer expectations.
• Proficiency in Excel for data analysis, including advanced functions, pivot tables, and data visualization to track quality metrics.
• Strong verbal and written communication skills for clear reporting and collaboration with cross-functional teams.
• Ability to lead and motivate quality control teams, fostering a culture of excellence and continuous improvement.

Responsibilities

1. Oversee the development and implementation of quality control procedures and standards to ensure compliance with industry regulations and organizational goals.
   
2. Lead and mentor quality control teams, providing guidance and support to junior specialists in their professional development.
   
3. Conduct statistical analysis of quality data to identify trends, patterns, and areas for improvement, using various statistical methods and tools.
   
4. Drive continuous improvement initiatives by analyzing processes, identifying inefficiencies, and recommending corrective actions.
   
5. Monitor production processes and quality metrics, preparing detailed reports on findings and performance for management and stakeholders.
   
6. Ensure adherence to quality standards and regulatory requirements, conducting audits and inspections as necessary.
   
7. Investigate quality issues, conducting root cause analysis and implementing effective corrective and preventive actions.
   
8. Collaborate with various departments to address quality concerns and enhance overall performance.
   
9. Engage with customers to understand their quality expectations and feedback, ensuring alignment with quality control efforts.
   
10. Participate in strategic planning for quality initiatives, aligning them with organizational objectives and industry best practices.

About Company

Company Overview
7-Eleven, Inc. is the premier name in the convenience-retailing industry. Based in Irving, Texas, 7-Eleven operates, franchises and/or licenses more than 13,000 stores in the U.S. and Canada. In addition to 7-Eleven® stores, 7-Eleven, Inc. operates and franchises Speedway®, Stripes®, Laredo Taco Company® and Raise the Roost® Chicken and Biscuits locations. Known for its iconic brands such as Slurpee®, Big Bite® and Big Gulp®, 7-Eleven has expanded into high-quality sandwiches, salads, side dishes, cut fruit and protein boxes, as well as pizza, chicken wings and mini beef tacos. 7-Eleven offers customers industry-leading private brand products under the 7-Select™ brand including healthy options, decadent treats and everyday favorites at an outstanding value. Customers can earn and redeem points on various items in stores nationwide through its 7Rewards® loyalty program with more than 50 million members, place an order in the 7NOW® delivery app in over 2,000 cities, or rely on 7-Eleven for bill payment service, self-service lockers and other convenient services. Find out more online at www.7-Eleven.com.