Reporting Line: Managing Director
Location: KAMPALA, Uganda
Job Type: Full-time, Expatriate

1. Job Purpose

To provide strategic leadership and operational oversight to the motorcycle business, including sales, after-sales service, spare parts, customer experience, dealership management, and financial performance. The GM ensures sustainable growth, strong market positioning, operational efficiency, and customer satisfaction.

2. Key Responsibilities

• Strategic Leadership
• Sales & Market Growth
• After-Sales & Service Management
• Operations & Supply Chain
• Financial Management
• People Leadership
• Compliance & Risk Management

3. Required Qualifications

• Bachelors degree in business, Engineering, Supply Chain, Mechanical Engineering, or any related field.
• Masters degree or MBA is an added advantage.
• 5 - 10 years of experience in motorcycle, automotive, FMCG, or equipment saleswith at least 3 years in a senior management role.
• Knowledge of supply chain, workshop operations, and branch management.
• Experience in sales strategy, dealer management, and P&L ownership.

4. Key Skills & Competencies

• Strong leadership and decision-making ability.
• Excellent sales and business development skills.
• Deep understanding of motorcycle mechanics, supply chain, and after-sales service models.
• Strong financial acumen and analytical skills.
• High integrity and ability to manage diverse teams.
• Customer-centric mindset and problem-solving skills.

5. Performance Indicators

• Achievement of sales and revenue targets.
• Profitability and cost control.
• Market share growth.
• Workshop efficiency and service turnaround time.
• Stock accuracy and inventory turnover.
• Customer satisfaction and retention.
• Team performance and staff productivity.