Nairobi County, Kenya

KEY ACCOUNT MANAGER - MODERN TRADE (TIER I & II SUPERMARKETS)

 Job Description:

KEY ACCOUNT MANAGER

We are looking for a high performing Key Accounts Manager to join our Client at an exciting phase of growth.

Our Client is a leading Company in the Plastic Industry, with an integrated supply chain setup that includes manufacturing and distribution across multiple channels.

The purpose of this role is to lead the Tier I&II Supermarket Sales, which includes implementing a channel sales strategy, driving growth within the channels, market research, and input to the product development process.

KEY RESPONSIBILITIES

  • Lead in product listing in Supermarkets
  • Open new markets and relationships, and expand regional coverage.
  • Develop and execute a Key account sales strategy. Research, prioritise, and execute target list.
  • Benchmark and propose pricing changes, including special promotional offers.
  • Analyse channel sales data and develop actionable insights.
  • Manage existing customer relationships, satisfaction levels, and ensure continued business volume.
  • Develop market insights and incorporate them into sales strategy. Map route to market.
  • Involvement and leadership of departmental projects from time to time.

SKILLS & EXPERIENCE

  • A track record of high-performance in a related role. Having dealt with Key supermarkets
  • Account management experience, including order cycle management.
  • A good understanding of data, including analysis and developing actionable insights.
  • Experience in market research and integrating this into a sales approach.
  • Export management experience, ideally including documentation requirements.
  • Excellent verbal and written communication skills, allowing you to coordinate across multiple internal and external stakeholders.
  • Candidates with an existing B2B network in Kenya will have an advantage.
  • Financial experience is an advantage, but not necessary.
  • FMCG, or other mass-market consumer knowledge and experience.

YOUR VALUES

  • We value people who are extremely ambitious and have a track record of high-performance and are able to continually step out of their comfort zone.
  • Comfort with a broad mandate, where expectations are high, but which also allows a lot of freedom to deliver on outcomes.

A bias for action, with the ability to operate in an ambiguous environment.