SHOWROOM SALES LEAD ROLE

We are looking for someone who wants to take their sales career to the next level, by leading our factory showroom sales team.

The showroom is a significant channel for Company, and handles a large volume of sales. We have two store locations; a wholesale location and a retail location, which also fulfils online orders.

Our Client is East Africa's leading consumer plastics brand, and is presently undergoing a transformation from a manufacturing-centric organisation, to becoming a growth-focussed world class consumer company, which is values-led, process driven, and has a high performing organisation.

The ideal candidate will be someone with significant retail experience, ideally as a store manager in a related field. This role is an opportunity to utilise your existing skills and take on additional administrative and management responsibilities.

KEY RESPONSIBILITIES

Sales Supervision: Oversee the sales activities of the showroom & online stores team.

Customer Engagement: Build relationships with customers, including identifying opportunities to drive repeat business.

Gather customer feedback and make product improvement suggestions.

Sales: Engaging with customers directly and selling, including in person, via the phone, or over email.

Team Leadership: Manage performance, coach staff, and find ways to improve sales activities.

Administration Duties: Supervise company reception activities, and other front-office administrative activities.

Improvement Projects: Initiate and / or supervise improvement projects; whether relating to the physical environment, products, sale processes, communication, or any other area.

Other: Involvement in cross functional projects, or other responsibilities, from time to time.

SKILLS & EXPERIENCE

Undergraduate or higher qualification from a highly regarded university.

A track record of high-performance in a related role.

Retail experience preferred, especially store management.

Hands-on sales experience, including building customer rapport.

A change maker, who is comfortable in a dynamic environment (e.g. start-up / scale-up) or an organisation undergoing significant change.

YOUR VALUES

We value people who are extremely ambitious and have a track record of high-performance, and are able to continually step out of their comfort zone.

A bias for action, with the ability to operate in an ambiguous environment.

A growth mindset we wont be immediate experts in everything we set out to do, but thats ok, as long as were learning and making progress while managing our risk.