Our client is a leading exporter of fresh fruits and vegetables to the European and Middle East Markets. They currently are seeking to hire an A Packhouse Manager who will be responsible for the management in all operational aspects of the packhouse including quality, productivity, health and safety, compliance, staffing and maintenance.

Roles & Responsibilities

• Maintain excellent relationships with clients through good customer service.
• Communicate new products to customers.
• Answer questions from clients about company product and services.
• Generate quotations, invoices and send to various clients for payment processing.
• Filing of invoices and credit notes.
• Follow up on new orders.
• Confirmation of daily Local sales invoices in comparative of data in pastel.
• Assist in liaison between local sales clients and production department

• Acquire new clients and sales in the EU market .
• Maintain sound relationship with the current clients, understand their needs and ensure their satisfaction.
• Responsible for ensuring high touch customer service ,delivery and experience.
• Manage and enhance the current company customer channels.
• Abilities to periodically undertake products competitive landscape study and coming up with strategic plans to maintain company market position and client acquisition.
• Periodically carry market research, surveys and development within the company products diversification plans.
• Effectively work with production and logistics department in order to ensure timeless and seamlessly delivery of orders. Carry out shipment bookings, ensure proper and timely shipment documentations etc

QUALIFICATIONS

• Diploma/degree from a recognized university.
• At least 4 years experience in the horticulture industry.
• Exceptional oral and written communication skill, and presentation ability
• Excellent knowledge of MS Office

• Strong organizational, communication, and customer service skills.

• Excellent written and oral communication skills(both written and verbal)