Job Title:

Sales Team Lead, Workforce & Support Services (Recruitment, Payroll, Outsourcing & Cleaning Services)

Job Type:

Full-time (Remote / On-site / Hybrid based on business need)
Compensation: Retainer + Commission + Competitive Performance Bonuses

Position Overview:

We are seeking a results-driven and experienced Sales Team Lead to manage and scale a team of sales agents focused on delivering integrated workforce solutions, including recruitment, payroll management, outsourcing, and cleaning services. This is a high-impact leadership role requiring a combination of strategic sales execution, team management, and deep domain knowledge across multiple service lines.

You will be responsible for coaching and mentoring your team, managing high-value client relationships, and personally contributing to new business acquisition and revenue growth.

Key Responsibilities:

Team Leadership & Management

• Lead, coach, and manage a team of sales agents targeting recruitment, payroll, outsourcing, and cleaning service clients.
• Conduct regular one-on-ones and team reviews to track KPIs, address performance gaps, and drive accountability.
• Recruit, onboard, and train new team members; foster a high-performance, goal-oriented sales culture.
• Evaluate individual and team performance regularly and provide structured feedback and improvement plans.

Strategic Sales & Execution

• Develop and implement strategic sales plans to achieve team quotas across all services.
• Analyze market trends and identify opportunities for business expansion across industries.
• Work closely with senior management to define targets and service-specific strategies.

Client Acquisition & Relationship Management

• Personally lead business development for high-value clients and key accounts.
• Present tailored, multi-service proposals and close complex B2B deals.
• Maintain and grow long-term client relationships; identify upselling and cross-selling opportunities.
• Ensure exceptional customer service throughout the sales lifecycle.

Services You Will Sell

• Recruitment Services: Permanent, contract, temporary staffing, and RPO.
• Payroll Management: End-to-end payroll processing, statutory compliance, benefits administration.
• Outsourcing Services: HR outsourcing, workforce deployment, business process outsourcing (BPO).
• Cleaning Services: Facility management support including janitorial, housekeeping, and commercial cleaning.

Process Optimization & Reporting

• Establish standardized sales processes, lead qualification criteria, and reporting structures.
• Use CRM tools to manage leads, pipeline, conversion metrics, and customer follow-up.
• Deliver regular sales performance reports and forecasts to senior leadership.
• Collaborate with operations and service delivery teams to ensure seamless onboarding and client satisfaction.

Training & Development

• Conduct regular training sessions on service offerings, compliance, industry trends, and sales techniques.
• Keep the team informed on product updates and market positioning.

Required Skills and Qualifications:

• Minimum 35 years of experience in B2B sales leadership, preferably in HR, outsourcing, staffing, or facilities management services.
• Proven ability to manage sales teams and drive high performance in commission-driven environments.
• Strong understanding of recruitment workflows, payroll systems, outsourcing models, and soft services (e.g., cleaning).
• Excellent communication, negotiation, and consultative selling skills.
• Proficiency in CRM platforms (e.g., Salesforce, Zoho) and sales analytics tools.
• Highly organized, data-driven, and self-motivated.

Preferred Qualifications:

• Background in managing integrated service portfolios (e.g., HR + cleaning or facilities services).
• Knowledge of labor laws, payroll regulations, and operational compliance.
• Bachelors degree in Business, Human Resources, or a related field (MBA preferred).
• Certifications in sales methodologies (e.g., Challenger, SPIN Selling).

Performance Metrics:

• Team revenue and quota attainment
• Pipeline growth and lead conversion rates
• Client satisfaction and retention scores
• Upsell/cross-sell success across service lines
• Team member development and retention

What We Offer:

• Monthly retainer plus commission model
• Uncapped performance-based bonuses
• Remote/hybrid work flexibility
• Career path into regional or national sales leadership roles
• Ongoing training and professional development support
• Collaborative and entrepreneurial culture