Nairobi, Nairobi County, Kenya

Assistant Sales Executive

 Job Description:

Job Title: Assistant Sales Executive

Reporting to: Branch Manager

Overall Purpose Of The Job

Achieving sales targets as set every month ensures customer satisfaction and retention.

Main duties and responsibilities

  • Aggressive selling and marketing of company products to ensure attainment of set targets.
  • Guiding the clients to make the best choices of lenses and frames.
  • Closing the sale and following up on client orders to ensure timely delivery.
  • Offering after-sales services, i.e., cleaning of spectacles, sending review messages, alignment, e.t.c.
  • Demonstrating, presenting and educating clients on the features of our products.
  • Ensure that all clients are given the best services at any given time.
  • Resolving customer complaints on time and providing after-sales services to all clients.
  • Coming up with strategies to ensure they manage to achieve both individual and branch targets.
  • Wiping the dispalys and frames as well as participating in cleaning the shop.
  • Dispensing the ready jobs in line with our standard dispensing procedures.
  • Any other role and directive from the Branch Manager or Senior Manager

Knowledge and skills

  • Diploma or degree in any related course.
  • Sales and marketing assistant experience.
  • pleasant personality & good interpersonal skills.
  • Knowledge & competence skills.
  • Planning skills and communication skills (written and oral).
  • Attention to detail, flexibility, and keenness to deatil.
  • Ability to persuade.
  • Integrity, professionalism and unquestionable ethics.
  Required Skills:

Ethics Features Interpersonal Skills Customer Satisfaction Planning Marketing Communication Sales