Nairobi, Nairobi County, Kenya
Assistant Sales Executive
Job Description:
Job Title: Assistant Sales Executive
Reporting to: Branch Manager
Overall Purpose Of The Job
Achieving sales targets as set every month ensures customer satisfaction and retention.
Main duties and responsibilities
- Aggressive selling and marketing of company products to ensure attainment of set targets.
- Guiding the clients to make the best choices of lenses and frames.
- Closing the sale and following up on client orders to ensure timely delivery.
- Offering after-sales services, i.e., cleaning of spectacles, sending review messages, alignment, e.t.c.
- Demonstrating, presenting and educating clients on the features of our products.
- Ensure that all clients are given the best services at any given time.
- Resolving customer complaints on time and providing after-sales services to all clients.
- Coming up with strategies to ensure they manage to achieve both individual and branch targets.
- Wiping the dispalys and frames as well as participating in cleaning the shop.
- Dispensing the ready jobs in line with our standard dispensing procedures.
- Any other role and directive from the Branch Manager or Senior Manager
Knowledge and skills
- Diploma or degree in any related course.
- Sales and marketing assistant experience.
- pleasant personality & good interpersonal skills.
- Knowledge & competence skills.
- Planning skills and communication skills (written and oral).
- Attention to detail, flexibility, and keenness to deatil.
- Ability to persuade.
- Integrity, professionalism and unquestionable ethics.
Required Skills:
Ethics Features Interpersonal Skills Customer Satisfaction Planning Marketing Communication Sales