OPERATIONS MANAGER
Job Description:
Job Purpose
To oversee end-to-end export operations, procurement, packhouse activities, quality assurance, logistics, shipping, and customer fulfillment while ensuring operational excellence and profitability.
Responsibilities
Procurement
- Source quality produce.
- Manage supplier relationships.
- Negotiate pricing.
Quality Assurance
- Ensure export quality.
- Coordinate inspections.
- Maintain certifications.
Packhouse Operations
- Supervise grading.
- Packing.
- Cold chain management.
- Inventory.
Logistics
- Shipping schedules.
- Freight booking.
- Export documentation.
- Customs coordination.
Operations Planning
- Production planning.
- Shipment scheduling.
- Risk management.
- Cost optimization.
Team Management
- Supervise operations staff.
- Performance management.
- Training.
- Safety compliance.
Qualifications
- Bachelor's Degree in Supply Chain, Agribusiness, Logistics or related field.
- 5+ years export operations experience.
- Fresh produce industry experience.
Skills
- Supply Chain
- Cold Chain Management
- Logistics
- Export Documentation
- Leadership
- Planning
- Problem Solving
KPIs
- On-time shipment rate
- Order fulfillment accuracy
- Product rejection rate
- Operational costs
- Inventory accuracy
- Customer satisfaction
Benefits of working with us:
- Competitive salary based on experience and qualifications.
- Performance-based bonuses.
- Opportunities for professional development and training.
- Career growth within a fast-growing export company.
- Exposure to international markets and global trade.
- Supportive, innovative, and collaborative work environment.
Core Values Expected:
- Integrity and professionalism.
- Customer-first mindset.
- Accountability and ownership.
- Teamwork and collaboration.
- Innovation and continuous improvement.
- Excellence in execution.
- Respect for diversity and inclusion.
- Commitment to quality and food safety.
- Sustainability and ethical business practices.
- Compliance with company policies and international export standards.
Required Skills:
Environment Performance Production Planning Freight Inventory Supply Chain Development Operational Excellence Export Food Safety Packing Assurance Sustainability Operations Collaboration Logistics Salary Ownership Compliance Accountability Supply Shipping Performance Management Continuous Improvement Optimization Quality Assurance Risk Management Team Management Procurement Customer Satisfaction Scheduling Documentation Problem Solving Planning Teamwork Business Training Leadership Management