Telesales Representative (Live Transfer Services)

Key Responsibilities

What You'll Do

Make 359+ outbound calls per day to prospects and existing customers.
Actively sell and cross-sell Allstate insurance products using provided leads, including:
Internet leads
Win-back lists
Cross-sell lists
Re-quote lists
* Perform live transfers of qualified, engaged prospects to licensed insurance agents.
* Use the Ricochet system to manage and track leads efficiently.
* Convert conversations into policy opportunities, qualified appointments, or live transfers.
* Provide an excellent customer experience while consistently hitting performance targets.

Qualifications

What We're Looking For

- Strong sales and communication skills, with the ability to influence, qualify, and close.

- Prior telesales, insurance, or call center sales experience are highly preferred.

- Ability to handle live transfer processes smoothly and professionally.

- Resilient, goal-oriented, and comfortable in a high-volume call environment.

- Strong sales and communication skills, with the ability to influence, qualify, and close.

- Prior telesales, insurance, or call center sales experience are highly preferred.

- Ability to handle live transfer processes smoothly and professionally.

- Resilient, goal-oriented, and comfortable in a high-volume call environment.