About the Job:

Our client is seeking an experienced Flatbed Dispatcher with expertise in McLeod software to join their transportation and logistics operations. This role is responsible for managing and optimizing daily dispatch activities, ensuring timely deliveries while upholding high customer satisfaction standards. If you have strong organizational skills, thrive in a fast-paced environment, and have a solid background in dispatch systems, this position could be a great fit for you.

About Our Client:

• Founded in 2018, privately held.
• Committed to excellence in transportation and logistics.

Our Clients Mission:
The company prioritizes both its customers and drivers, ensuring their success remains at the forefront. Their goal is to become a leading carrier in the Open Deck Industry by continuously improving operations with customer and driver needs in mind.

Core Values:

• Excellence
• Service
• Safety

Key Responsibilities:

• Dispatch Operations: Oversee daily dispatch activities to ensure efficient and timely deliveries.
• McLeod Software Utilization: Leverage McLeod software for scheduling, routing, and optimizing deliveries.
• Driver & Vehicle Assignment: Assign drivers and vehicles to jobs, balancing resources efficiently.
• Route Optimization: Collaborate with the planning team to enhance delivery routes for fuel savings and efficiency.
• Real-Time Monitoring: Track deliveries and address operational issues proactively.
• Compliance: Ensure adherence to safety regulations, including Hours of Service (HOS) and handling of over-dimensional freight procedures.
• Customer Communication: Maintain clear and professional communication with customers regarding delivery statuses and concerns.
• Continuous Improvement: Analyze dispatch operations to identify opportunities for cost reduction and process optimization.

Qualifications:

• Experience: 5-7 years of dispatch experience in asset flatbed trucking or logistics; bilingual preferred.
• Software Knowledge: Proficiency in McLeod or similar TMS software, as well as MS Outlook, Excel, and Word.
• Communication Skills: Strong verbal and written communication abilities for effective interaction with customers, drivers, and team members.
• Problem-solving: Ability to handle issues proactively and find practical solutions.
• Organizational Skills: Strong multitasking and time management abilities.
• Regulatory Knowledge: Familiarity with transportation regulations, including HOS and safety protocols.
• Education: High school diploma is required; a Bachelor's degree in Logistics, Supply Chain Management, or a related field is a plus.

Preferred Skills:

• Experience in fleet management and maintenance scheduling.
• Proficiency in routing tools and optimization strategies.