Our client is the Business Process Outsourcing (BPO) services to support the Hospitality Business.

Position: Customer Service Agent (English Skills) New Graduates Are Welcome

Type of Hiring: Contract (Under Vinarco)
Location: Near BTS Thonglor, Rama 4 Road, Khlong Toei, Bangkok
Working Schedule: 4 Days/Week, 12 Hours/Day (Shift Work)

Start Date: ASAP
Benefits:

• Overtime Pay
• Group Health Insurance (AIA)
• 14 Days Annual Leave

 Responsibilities:

• Accurately manage and update appointment logs in the Hospital Information System based on customer requirements.
• Coordinate effectively with doctors, nurses, and relevant departments to collect and verify necessary information.
• Respond to customer emails with professionalism, clarity, and attention to detail.
• Ensure timely and accurate communication with customers via email.
• Contribute feedback and suggestions to support team engagement and continuous improvement within the department.

 Qualifications:

• Bachelors degree in any field. New Graduates Are Welcome
• 1-2 years of experience in hospital services or business support roles.
• Proven experience in customer communication via email and social media.
• Background in healthcare or related industries is a plus.
• Excellent command of English and Thai (written and spoken).
• Strong computer skills, especially in Microsoft Outlook and Word.
• Pleasant personality with strong interpersonal and communication skills.
• Willingness to work night shifts.
• Strong coordination and technical communication skills.
• Ability to work under pressure in a fast-paced environment.