Technical Specialist (Electrical Products)
Job Description:
Position: Technical Specialist
Type of Hiring: Permanent
Working hours: 5 Days/Week
Location: Bangkok
Start Date: ASAP
As a Technical Specialist supporting Sales for Distribution Automation, Protection, and Control systems, your role involves a combination of technical expertise and customer interaction.
Responsibilities:
- Develop and maintain in-depth knowledge of Distribution Automation, Protection, and Control systems.
- Stay updated on industry trends, competitor products, and emerging technologies.
- Collaborate with the sales team to understand customer needs and provide technical solutions.
- Prepare and deliver technical presentations to prospective clients.
- Assist in creating technical proposals and documentation.
- Build and maintain strong relationships with customers, understanding their technical requirements.
- Address technical queries and concerns from clients promptly.
- Conduct training sessions for sales teams to enhance their technical knowledge.
- Develop training materials and documentation for internal and external stakeholders.
- Work closely with product development and engineering teams to convey customer needs and feedback.
- Collaborate with other departments, such as marketing and support, to ensure a cohesive customer experience.
- Conduct product demonstrations to showcase key features and benefits.
- Customize demonstrations based on specific customer needs and challenges.
- Assist in project management activities related to the implementation of Distribution Automation systems.
- Coordinate with project teams to ensure successful project delivery.
Qualifications:
- Bachelor's or Master's degree in Electrical Engineering or related field.
- Have over 5 years of experience with RTUs, Wireless, and SCADA systems.
- Solid understanding of Distribution Automation, Protection, and Control systems.
- Ability to grasp complex technical concepts and communicate them effectively.
- Understanding of the sales process and ability to support sales activities effectively.
- Ability to work collaboratively with cross-functional teams.
- Basic project management skills to assist in overseeing projects.
- Ability to convey technical information to both technical and non-technical audiences.
- Excellent command of Written and Spoken English.
Required Skills:
Project Delivery Project Teams BASIC Protection Customer Experience Electrical Engineering Hiring Product Development Features Automation Presentations Materials Documentation Project Management Engineering Marketing English Sales Training Management