Our client is the Business Process Outsourcing (BPO) services to support the Hospital Business.

Position: Patient Correspondence - 2 Positions

Type of Hiring: Contract **under Vinarco

Working: 4 Days/Week - 12 Hrs./Day (Shift Working)

Benefit: Over Time + Group Health Insurance (AIA) + Annual Leave - 10 Days

Location: Khlong Toei, Bangkok - Near BTS

Starting Date: ASAP

Responsibilities:

• Arrange appointment logs into a Hospital Information System to meet customer requirements.
• Liaise with doctors, nurses, and staff of various departments to gather information to meet customer needs.
• Reply E-mail with comprehensive message and accuracy to customers.
• Reply E-mail to customers within the proper time.
• Providing comments to reinforce employee engagement within departments.

Qualifications:

• Bachelor's degree in any fields.
• At least 1-2 years experience in hospital or business services.
• Experience in dealing with customers via e-mail and social media.
• Experience in healthcare or relevant industry is an advantage.
• Excellent command of English (written and spoken).
• Excellent computer skills especially Microsoft Office such as MS Outlook and MS Word.
• Pleasant personality and excellent interpersonal and communication skills.
• Able to work on a night shift.
• Technical communication and coordination efficiency.
• Able to work under pressure.