Restaurant Manager - Javá Rooftop

Javá Restaurant Manager

Vida Plena is an innovative hospitality group founded in Lisbon in 2018, dedicated to making our guests and team feel truly at home. We pride ourselves on delivering warm, blissful experiences, fostering a diverse and inclusive atmosphere, serving top-quality fresh food, and providing exceptional service.

The Role

As a Restaurant Manager, you drive the venue's success by ensuring operational excellence, guest satisfaction, and team alignment. You lead by example — balancing strategic vision with day-to-day execution, creating a culture where quality, efficiency, and genuine hospitality thrive. With a calm and structured approach, you oversee all aspects of operations, guiding your team toward consistency, care, and lasting impact.

Your Key Responsibilities

• Ensure a consistently strong guest experience, maintaining high service standards and creating a welcoming, attentive, and memorable atmosphere.
• Guarantee the execution of Javá brand standards, operational policies, service rituals, and the attitude that reflects the venue's vibrant spirit and pace.
• Lead with strong operational presence on key days, peak shifts, and events, staying close to service flow, guest needs, team performance, and real-time priorities.
• Oversee both floor and bar operations, ensuring service quality, product consistency, ambience, communication, and team coordination are aligned throughout each shift.
• Manage team scheduling from planning to publication, ensuring shifts are well organized, communicated, and aligned with business levels, key moments, and events.
• Control absences in the HRIS and review team clock-in and clock-out records before designated payroll dates, ensuring accuracy, fairness, and timely follow-up.
• Lead team management processes, including onboarding and induction of new joiners, performance management and reviews, vacation planning, team organization, and active input on contract renewals.
• Recruit, train, coach, and motivate the team, providing regular feedback and fostering a positive, accountable, and growth-oriented work environment.
• Ensure the restaurant complies with health, safety, and sanitation standards by monitoring HACCP protocols, enforcing hygiene practices, and maintaining operational discipline.
• Ensure proper opening and closing procedures, including venue readiness, team briefings, floor and bar setup, stock checks, equipment checks, handovers, and end-of-day documentation.

What We Expect From You

• Experience: At least 3 years in a similar role, with proven leadership and management experience in high-quality, guest-focused operations.
• Strong experience managing both restaurant floor and bar service.
• Confident leading busy services, events, and high-pressure operational moments with calm, structure, and presence.
• Strong understanding of FOH and BOH coordination, team management, scheduling, HRIS routines, payroll-related processes, and daily operational controls.
• Inspiring, supportive, and decisive leadership style, able to motivate, guide, and align a diverse team.
• Strong sense of brand standards, service consistency, and guest experience.
• Natural alignment with Javá's vibrant spirit, rhythm, and hospitality culture.
• Clear and charismatic communicator who connects easily with staff, guests, HQ, and the Leadership Team.
• Strong planning, organizational, and problem-solving skills.
• Solid understanding of HACCP, health and safety, sanitation, and operational standards.
• Fluent in English; Portuguese or other local language skills are a plus.
• Reliable, guest-centric, and hands-on, leading with confidence, care, and consistency.

What's in For you?
At Vida Plena, you're not just taking a position; you are joining a community that values joy, respect, and a collective pursuit of excellence. If you're prepared to bring your expertise, passion, and innovation to our team, we're excited to welcome you into our fold.

• A salary that respects your work — competitive pay from day one
• Performance that pays off— team performance bonus and fair tip distribution, because great service deserves real recognition
• A schedule that respects your time — no split shifts and, whenever possible, consecutive days off, giving you proper time to rest and recharge
• Enjoy the experience yourself— group discounts for you and your guests across all our venues
• Wellbeing is a priority — a mental health partner and weekly activities on us, from yoga and boxing to meditation, keeping you energised on and off the floor
• Celebrations that bring us together— regular team-building events and group parties, because the best teams also know how to have fun
• Room to grow — be part of an expanding hospitality group with internal mobility and career progression opportunities.