About the job Host/Hostess
Vida Plena is an innovative hospitality group founded in Lisbon in 2018, dedicated to making our guests and team feel truly at home. We pride ourselves on delivering warm, blissful experiences, fostering a diverse and inclusive atmosphere, serving top-quality fresh food, and providing exceptional service.
Our foundation is built on passion, respect, kindness, ambition, and modernity, alongside a commitment to joy, positive energy, and a laid-back approach to enjoying life's best moments. At Vida Plena, we embrace the true essence of hospitality while adhering to our core values, creating a fun, respectful, and loving environment for all.
The Role
As a Hoster, you are the first and last impression of Vida Plenas hospitality — creating a welcoming, calm, and organized atmosphere for every guest. You manage reservations, seating flow, and inquiries with grace and precision, ensuring each guests arrival feels effortless and warm.
Your Key Responsibilities
Greet guests, oversee seating plans, handle reservations, and manage guest inquiries.
Accurately document schedules, reservations, and any necessary adjustments to guest bookings.
Oversee reservation changes, such as guest count modifications, to ensure seating and arrangements are ready.
Provide detailed reports about no-shows, structural issues, or unusual occurrences to management.
Maintain an up-to-date understanding of reservation emails, though without taking any direct action.
Ensure guests are greeted and seated with professionalism and warmth.
What We Expect From You
Experience: 1–2 years in hospitality, preferably in a host or front-of-house role.
Strong skills in managing reservations, seating flow, and guest communication.
Excellent interpersonal skills with a warm and approachable demeanor.
Patient, tactful, and attentive when managing requests or complaints.
Capable of managing guest preferences and ensuring all information is correctly recorded.
Fluent in English, with local language skills as a plus.
Experience with reservation platforms or restaurant management software is a plus.
Calm, composed, and reliable under pressure — a steady presence at the front desk.
What's in For you?
At Vida Plena, you're not just taking a position; you are joining a community that values joy, respect, and a collective pursuit of excellence. If you're prepared to bring your expertise, passion, and innovation to our team, we're excited to welcome you into our fold.
- A salary that respects your work — competitive pay from day one
- Performance that pays off — team performance bonus and fair tip distribution, because great service deserves real recognition
- Enjoy the experience yourself — group discounts for you and your guests across all our venues
- Wellbeing is a priority — a mental health partner and weekly activities on us, from yoga and boxing to meditation, keeping you energised on and off the floor
- Celebrations that bring us together — regular team-building events and group parties, because the best teams also know how to have fun
- Room to grow — be part of an expanding hospitality group with internal mobility and career progression opportunities.