Assistant Manager

Assistant Manager

Vida Plena is an innovative hospitality group founded in Lisbon in 2018, dedicated to making our guests and team feel truly at home. We pride ourselves on delivering warm, blissful experiences, fostering a diverse and inclusive atmosphere, serving top-quality fresh food, and providing exceptional service.

Our foundation is built on passion, respect, kindness, ambition, and modernity, alongside a commitment to joy, positive energy, and a laid-back approach to enjoying life's best moments. At Vida Plena, we embrace the true essence of hospitality while adhering to our core values, creating a fun, respectful, and loving environment for all.

The Role

As an Assistant Manager, you're the bridge between vision and execution — ensuring that every detail of service reflects Vida Plena's care and consistency. You support the Venue Manager and lead the team with confidence, helping each member perform at their best. With your presence and organization, you bring structure, flow, and warmth to the daily rhythm of the restaurant.

Your Key Responsibilities

• Coordinate between FOH/BOH, handle scheduling, resolve conflicts, and oversee inventory and supplies.
• Manage orders for cleaning supplies and ensure the kitchen and dining areas are adequately stocked.
• Monitor and control lateness to maintain staff punctuality and service standards and report to manager
• Manage breaks for FOH staff, ensuring everyone gets the appropriate rest without disrupting service.
• Coordinate with the kitchen/bar on product shortages to ensure seamless operations.
• Actively participate in conflict resolution between staff and customers to maintain a positive atmosphere.
• Oversee the complaint book and ensure that issues are documented and dealt with promptly.
• Ensure that the cleaning checklist is followed and completed by staff.

  What We Expect From You

• Experience: 3–5 years in hospitality with proven leadership experience in daily operations.
• Strong ability to manage staff, delegate effectively, and maintain service standards.
• Skilled at managing schedules, inventory, and guest flow.
• Quick to identify issues and act decisively while staying calm under pressure.
• Excellent interpersonal skills to connect with guests and lead the team clearly.
• Fluent in English, with local language skills as a plus.
• Experience with inventory systems, supply ordering, and basic financial management.
• Solution-oriented, reliable, and supportive — always ready to guide the team through challenges.

What's in For you?

At Vida Plena, you're not just taking a position; you are joining a community that values joy, respect, and a collective pursuit of excellence. If you're prepared to bring your expertise, passion, and innovation to our team, we're excited to welcome you into our fold.

• A salary that respects your work — competitive pay from day one
• Performance that pays off — team performance bonus and fair tip distribution, because great service deserves real recognition
• Enjoy the experience yourself — group discounts for you and your guests across all our venues
• Wellbeing is a priority — a mental health partner and weekly activities on us, from yoga and boxing to meditation, keeping you energised on and off the floor
• Celebrations that bring us together — regular team-building events and group parties, because the best teams also know how to have fun
• Room to grow — be part of an expanding hospitality group with internal mobility and career progression opportunities.