Senior Retail Asset Protection Specialist - Berkeley

This job contributes to company success by ensuring the security and safety of your store team and members by providing a presence on property and events. Activities include but are not limited to: fostering partnerships with and training store management and staff and taking action to address shrink and security. Models and acts in accordance with guiding values and mission.

• Develops and compiles documentation related to comprehensive investigations into a variety of risk or loss situations within the retail store.
  • Coordinates law enforcement activity and compiles case files for prosecuting attorneys; works closely with law enforcement and prosecuting attorneys monitoring progress and providing additional information and data in support of law enforcement investigations and cases.
• When requested by HQ Asset Protection or the Legal Department, represents in court.
• Monitors and assesses physical security of home retail store and works with HQ Asset Protection on any issues of security.
• Administers Asset Protection training program for home store to build Asset Protection capacity and expertise among store management and staff.
• Support market stores with Asset Protection services, when directed by HQ Asset Protection.
• Adheres to HQ Asset Protections policies and procedures and ensures that such policies and procedures are implemented throughout the store.
• Collaborates with HQ Asset Protection and the store managers to establish and deepen the understanding and support of in-store Asset Protection activities.
• Participates in periodic training and subject matter updates provided by HQ Asset Protection.
• Provides evaluations of store-specific Asset Protection strengths and opportunities.
• Provides consistent reporting to HQ Asset Protection on opportunities and ideas for enhancement of Asset Protection activities and outcomes in the store.

Bring your passion and expertise

• Minimum of 3 years of fraud research and security experience, including CCTV usage, in a retail store setting with a national brand (or equivalent experience)
• Knowledge of local laws on theft, shoplifting, and apprehension
• Ability to apply effective analytical and critical thinking skills, solve problems independently and as part of a team.
• Demonstrated ability to effectively convey knowledge, information, and skills to others through in-person and virtual sessions
• Broad knowledge of business operations, computer environment and applications
• Experience with PC applications, preferably Microsoft Word, Excel, Outlook, and Access
• Demonstrated ability to be self-directed and to deliver results independently and as a team member
• Demonstrated ability to apply effective analytical and critical thinking skills, and to prioritize and manage multiple projects
• Strong interpersonal and writing skills; ability to interact well and build rapport with individuals at all levels within and outside the organization
• Ability to initiate better work methods and procedures
• Demonstrated capacity to exercise prudent judgment after assessing situational circumstances
• Actively participates and collaborates with others on one's own team and across for the achievement of business goals.
• Flexible in one's viewpoints and positions in order to support the direction taken by others.
• Uses business knowledge, innovative thinking, and sound judgment in the solution of problems or the pursuit of business opportunities.
• Consolidates information from various sources including feedback from others to reach sound decisions.
• Considers the ultimate impact of decisions and actions on internal and external customers.
• Works smart by setting effective work goals, establishing priorities, and planning well in order to produce quality work.
• Executes effectively by using resources efficiently, meeting deadlines, and keeping others informed of work plans and progress toward goals.
• Clearly conveys and accurately receives information by a variety of methods and in various situations.
• Builds rapport with all kinds of people inside and outside the organization.
• Acts upon opportunities and involves and influences others in the accomplishment of worthwhile organizational goals.
• Challenges the status quo, champions change and influences others