Job Description:

Overview

The Management Analyst, Associate will serve within Central Records, acting as a subject matter expert and collaborating with records administrators, legal counsel, FOIA personnel, IT document management, technology, and security staff.

As assigned, the incumbent may serve as a lead worker, assigning tasks and monitoring work completion. The role may include assisting with supervising paraprofessional and support-level staff, providing input on performance evaluations, coordinating training, and supporting hiring, discipline, and termination procedures.

Key Duties and Responsibilities

  • Compile documentation of actions from all areas involved in the handling of any expungement order, and follow up with correspondence in response to the order.

  • Provide statistical reports derived from the records management system, either directly or through use of Crystal Reports, for agency-wide needs.

  • Research incident report errors involving arrests.

  • Assist in the management of legal document archives in conjunction with state archival requirements.

Minimum Qualifications

  • Bachelors degree in business administration, public administration, or a related field.

  • Two years of paraprofessional experience in program or project administration, or management analysis.

  • An equivalent combination of training and experience may be considered.

Licensing, Certifications, and Other Requirements

  • Some assignments may require a valid Drivers License with a satisfactory driving record, and the ability to obtain a valid state Drivers License within 30 days of hire.

Knowledge, Skills, and Abilities

Knowledge of:

  • General and special funds.

  • Electronic databases and related software applications.

  • Governmental accounting concepts.

  • Mathematics and statistics as applicable to appraisal measures and assessment ratio studies.

  • Microsoft Office Suite and Adobe Acrobat.

Skills in:

  • Analyzing and aggregating data.

  • Reviewing manuals and operating procedures.

  • Assisting with projects and programs.

  • Communicating effectively with internal and external stakeholders.

  • Preparing reports and recommendations.

  • Developing manuals and operating procedures.

  • Proofreading and editing documents.

  • Maintaining records and data.

  • Providing customer service.

  • Oral and written communication.

Ability to:

  • Multi-task and manage time effectively.

  • Organize, plan, and prioritize.

  • Problem solve independently or in teams.

  • Work collaboratively in a team environment.

Working Place:

Richmond, Virginia, United States