Academic Account Manager

Account Manager – Academic Sales
A leading company in computational science and technical innovation is seeking a highly motivated Account Manager to join the Academic Sales team. This role is ideal for individuals with strong interpersonal, verbal, and written communication skills who can work with large customers and partners within the US/Canada four-year university space. The Account Manager will be responsible for maintaining and growing revenue associated with established customer contracts. There is a set territory and book of business. While revenue is the primary focus, the role also involves increasing usage, improving funding models, and responding to customer inquiries.

This is a career in which you can have it all—fulfillment, the challenge of thinking creatively, and the ability to earn based on the amount and quality of work you put in. The selected candidate will join a successful sales organization, inherit a territory with a longstanding customer base, and have an unlimited number of new opportunities to develop.

A clear employment and education verification will be required for this role.

Qualifications:
Bachelor’s degree in computer science, engineering, math, physics, or a related technical or quantitative field.
Excellent interpersonal, verbal, and written communication skills.
Strong work ethic and the ability to network effectively.
Analytical and presentation skills.
Strong attention to detail.
Money and success-oriented mindset.
Aptitude to learn software needed to complete daily tasks.
Ability to work independently and collaboratively within a team.
Preferred: Experience within academia and/or direct sales.

Responsibilities:

Maintaining and growing sales within the university territory by:

Serving as the primary contract negotiation point of contact to expand existing contracts.
Maintaining the CRM pipeline of opportunities and closing sales.
Providing accurate forecasting information on expected sales to sales management.
Expanding the existing technology list on current contracts and growing contracts to include more technology, training, and technical services.
When visiting organizations, setting up sales-driven meetings with faculty, IT/purchasers, and decision-makers (e.g., chairs, deans) to drive revenue growth.
Growing usage and relationships with named organizations and faculty/staff by:

Responding to customer leads and inquiries from these organizations.
Working with faculty/researchers to incorporate the company’s technology into their courses and projects.
Traveling to named organizations to provide technical talks and meetings with faculty/staff to build relationships.
Serving as the primary liaison for all faculty/staff inquiries within assigned organizations and ensuring top-quality relationships with timely, high-quality responses.

Additional Details:
Location: Champaign, Illinois, or remote.
Job Type: Full-time (40 hours per week) / Permanent.
Reporting to: Academic Sales Manager.
Final offer and OTE may vary based on job-related knowledge, skills, and experience.

Benefits (for U.S. candidates):
Medical, vision, and dental insurance with partial employer contributions.
Life insurance policy.
Employee assistance program.
Generous PTO policy based on years of service.
12 paid holidays per calendar year.
401(k) plan with employer matching.
Short-term and long-term disability coverage.
Tuition reimbursement/professional development assistance.

Eligibility & Equal Opportunity Statement:
All hiring is contingent on eligibility to work in the United States. Visa sponsorship or transfers are not available for applicants.

This company is an equal opportunity employer and values diversity. Women, people of color, members of the LGBTQ+ community, individuals with disabilities, and veterans are strongly encouraged to apply.

The company is dedicated to building diverse teams and an inclusive workplace culture. For this reason, U.S.-based candidates will have the opportunity to voluntarily self-identify through demographic questions. This data is collected to assess outreach efforts and diversity representation goals and will not be linked to your application or affect hiring decisions in any way.