About the job Manager of IT
Who We Need
We are seeking a results-driven IT Manager to lead a dynamic technical team supporting a Microsoft cloud-centric infrastructure. The ideal candidate will have extensive experience managing Microsoft 365 and Azure environments, demonstrated leadership capabilities, and a strong understanding of cybersecurity principles. This role is primarily remote but requires residency in the Dayton, Ohio area for occasional on-site support and team engagement.
What You'll Do
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
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Lead the daily operations of IT systems, services, and staff, with a strong emphasis on Microsoft 365 and Azure administration.
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Oversee identity and access management, cloud resource optimization, endpoint management (Intune), and security configurations across the Microsoft ecosystem.
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Supervise a team of IT professionals, providing mentorship, performance management, and professional development.
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Develop and enforce IT policies, procedures, and best practices aligned with industry standards and compliance requirements (CMMC, NIST 800-171).
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Plan and execute projects including cloud migrations, system upgrades, security improvements, and user onboarding/offboarding.
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Manage vendor relationships and procurement of IT software and hardware assets.
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Serve as an escalation point for complex technical issues and provide hands-on support when necessary.
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Collaborate with stakeholders across the organization to assess needs and deliver efficient, secure, and scalable technology solutions.
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Act as the 3rd level of support for internal IT.
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Establish and provide metrics and reports to upper management.
Qualifications
Required
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Bachelors degree in Information Technology, Computer Science, or a related field, or equivalent professional experience.
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5+ years of hands-on experience with Microsoft 365 and Azure administration (including Exchange Online, SharePoint, Intune, Entra ID, Defender, and Teams).
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35 years of IT team management or leadership experience.
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Strong understanding of networking, identity management, endpoint security, and cloud-based infrastructure.
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Proven ability to manage IT projects from conception to completion.
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Residency in the Dayton, Ohio area (remote work with occasional in-person support required).
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IAT Level 2 or above certification (Security+ CE, CISSP, etc.).
Preferred
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Experience with compliance frameworks such as NIST 800-171 and CMMC.
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Microsoft certifications (e.g., Azure Administrator Associate, Microsoft 365 Certified: Enterprise Administrator Expert).
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Familiarity with PowerShell scripting, automation tools, and monitoring platforms.
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Familiarity with SharePoint administration.
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Knowledge of Power Platform and/or Power BI.
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Familiarity with Microsoft Exchange and Teams.
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Ability to apply strategic and innovative thinking to develop effective solutions; navigates ambiguity with flexibility.
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Strong relationship builder and proactive team player.
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Demonstrated ability to influence and build relationships with leaders across all levels.
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Excellent interpersonal, communication, problem-solving, and conflict-resolution skills.
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Experience with M&A.
Minimum Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required.
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Problem Solving: Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; uses reason even when dealing with emotional topics.
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Written Communication: Writes clearly and informatively; edits work for spelling and grammar; presents numerical data effectively.
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Ethics: Treats people with respect; keeps commitments; inspires trust; works with integrity and upholds organizational values.
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Strategic Thinking: Develops strategies to achieve goals; understands strengths & weaknesses; analyzes competition; adapts to changing conditions.
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Planning/Organizing: Prioritizes and plans work activities; uses time efficiently; sets goals and objectives; develops realistic action plans.
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Professionalism: Approaches others tactfully; reacts well under pressure; treats others with respect; accepts responsibility; follows through on commitments.
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Innovation: Displays creativity; meets challenges with resourcefulness; generates suggestions for improvement; develops innovative approaches.
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Language Skills: Ability to read, analyze and interpret technical procedures and regulations; write reports, proposals, and correspondence; effectively present information to groups.
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Mathematical Skills: Ability to apply fractions, percentages, ratios, and proportions to practical situations.
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Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions.
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Physical Demands: Regularly required to sit, talk, type, or hear; frequently required to walk, handle objects, and reach with hands and arms. Reasonable accommodations may be made.
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Work Environment: Typically works in a temperature-controlled office environment with frequent exposure to electronic office equipment.