Job Description:
Gas & Water Field Specialist, Senior
Description:
The Gas & Water Field Specialist, Senior supports field operations by responding to emergencies, performing system turn-ons/turn-offs, and providing routine maintenance for gas and water systems. This role requires flexibility to work assigned shifts, including on-call rotations, weekends, holidays, and during emergency conditions.
Key Responsibilities:
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Investigate gas and water leaks and recommend corrective actions.
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Respond to fire and carbon monoxide calls.
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Verify meter readings, addresses, and billing information.
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Consult with customers regarding appliance operation and safety.
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Maintain meter reading and AMR maintenance equipment.
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Enter meter readings into data terminals and perform manual reads as needed.
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Conduct monthly meter reading audits.
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Perform AMR maintenance and support mobile route operations.
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Drive assigned routes and communicate with customers and staff.
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Complete other duties as assigned by supervisor.
Minimum Training and Experience:
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High School Diploma or GED.
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Two years of experience in gas/water pipelines, plumbing, or a related field.
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Equivalent training and experience may be considered.
Preferred Qualifications:
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Experience installing or repairing gas lines (residential or commercial).
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At least one year of plumbing, pipefitting, or HVAC work.
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Experience in customer service or field labor.
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Ability to obtain Operator Qualification (OQ) within 6 months of hire.
Licensing/Certifications:
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Valid Drivers License.
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Ability to obtain a valid state drivers license within 30 days of hire.
Knowledge, Skills, and Abilities:
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Strong knowledge of gas/water pipeline and meter maintenance/repair.
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Familiarity with electronic meter reading systems, GIS maps, and work management software.
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Proficiency in pipefitting, plumbing, and safe equipment operation (hand tools, backhoes, dump trucks, gas detection equipment).
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Ability to identify hazards, follow safety/OSHA procedures, and work in compliance with regulations.
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Strong communication skills, ability to multi-task, and capability to train others when needed.