Job Description:
Job Summary
The Patient Care Associate is responsible for supporting patient care activities within a healthcare environment by assisting patients, nursing staff, and healthcare teams in maintaining a safe, clean, and patient-focused care setting. This role helps improve patient experience through direct support services, communication assistance, patient transport, and basic clinical support functions.
The Patient Care Associate works as part of a collaborative healthcare team to ensure smooth daily operations within the patient unit while assisting with patient comfort, safety, and overall care support.
Essential Duties & Responsibilities
- Assist in maintaining a safe, clean, and organized patient care environment.
- Support nursing staff and healthcare teams with patient care activities.
- Assist with dietary-related patient care functions as needed.
- Answer phones and facilitate communication within the patient unit.
- Transport patients safely between departments and treatment areas.
- Assist visitors and provide general patient support services.
- Perform phlebotomy and EKG monitoring duties as required.
- Help promote patient-focused care and positive patient experiences.
- Support daily patient unit operations and workflow.
- Follow healthcare safety standards, infection control procedures, and organizational policies.
- Work collaboratively with healthcare professionals and team members.
- Assist with additional patient support duties as assigned.
Minimum Requirements / Skills
- High School Diploma or equivalent required.
- Basic Life Support (BLS) certification required.
- Certification in Phlebotomy required.
- Certification in EKG monitoring required.
- Graduate of a State Certified Program.
- Strong communication and interpersonal skills.
- Ability to work effectively in a healthcare team environment.
- Strong attention to detail and patient care support skills.
- Ability to maintain professionalism and compassion when interacting with patients and families.
- Ability to work flexible schedules including alternate weekends.