Customer Learning Event Coordinator

Job Responsibilities:

Provide application and product training, skills and methods training to external audiences: distributors, customers, prospects, leads, the public using the Go-to-Market Learning Management System to support company business objectives.

Identify training needs for internal and external learners within the G2M community.

Plan the trainings, coordinate the activities, prepare the contents, produce the courses, or organize the sessions, communicate availability and deliver the training, assess results/feedback and implement improvement measures.

Generate KPI, maintain records of training activities, monitor and measure effectiveness or programs, develop suggestions of measures to raise program quality.

Collaborate with global team to standardize and improve academy processes.

Develop your own professional network at working level within Sales & Marketing organizations and Distributors to promote the training offering.

Drive regional projects and programs to enable business strategy in alignment with global academy strategy and contribute to global projects and programs.

Job Requirements:

Bachelors Degree in any field.

3 - 5 years of professional experience in a Sales and Marketing or

Service oriented function.

Excellent verbal and written communication skills in both Japanese and

English.

Customer-focused and self-motivated.

Good presentation skills.