Sales and Marketing Management Trainee

• To assist to conduct extensive competitor research and maintain excellent Product Knowledge of the Hotel.
• To be aware of community, business, political and social factors that may affect the --hotels financial performance.
• To ensure that the relevant information of all allocated Accounts is being updated regularly in the record or electronic database system.
• In the absence of the Senior Sales person, to respond to all telephone calls or inquiries, to ensure information/ messages are accurately received and relayed to the managers concern in a timely manner.
• To follow up sales leads whenever required or assigned by the Sales Managers/ Executives.
• To prepare, compile and distribute the weekly/ monthly reports in a timely manner.
• To ensure the activities/events log book is being accurately maintained.
• To assist in the compilation of Market Surveys and Competitor Researches report.
• To assist in the distributions of relevant hotel information to clients when required.
• To assist/participate in Sales Blitz whenever is required.
• To maintain good relationship with the established clientele and provide all necessary assistance when required.
• To liaise and work closely with the related operation departments ensuring guests needs and expectation are being met.
• To prepare and ensure all Events Orders are distributed to concerned department on a timely manner.
• To assist the Sales team to follow up on all matters in the absence of the Sales Manager/ Executives.
• To ensure services provided are always carried out according to defined standards with the utmost efficiency, consistency and courtesy as detailed in the Department Operation Manual.
• To maintain a detailed knowledge of hotel facilities, features and services

Qualifications:

Has at least a Diploma in sales or Hospitality management, or any other relevant fields.

Has some basics about Sales operations.

Has organized and strong analytical skills.

Has English communication in both written and spoken.

Has ability to work both independently and as part of a team.