Credit Controller

Credit Controller

Key Responsibilities

• Manage Accounts Receivable: Oversee the collection of outstanding accounts, ensuring timely payments and minimizing bad debt.
• Negotiate Payment Plans: Liaise with clients to negotiate repayment terms that are agreeable to both parties, taking into account their financial situations.
• Handle Disputes: Address and resolve customer discrepancies and disputes professionally to facilitate smooth collections.
• Maintain Records: Keep accurate and up-to-date records of customer payment activities, including all communications and agreements made.
• Collaborate with Departments: Work closely with other departments, such as accounting, to reconcile discrepancies and ensure accurate financial reporting.
• Prepare Reports: Generate regular reports on collection activities, outstanding balances, and cash flow metrics to inform management decisions.
• Develop Policies: Assist in developing and updating credit policies and procedures to enhance collection strategies and compliance with regulations.

Qualifications

• Education: A bachelors degree in Finance, Accounting, Business Administration, or a related field is typically required.
• Experience: A minimum of 5 years of experience in collections or accounts receivable management is preferred.
• Skills: Strong negotiation and communication skills in English both written & Verbal, attention to detail, and proficiency in financial software and Microsoft Office Suite are essential.