#825 - Quality Analyst (ServiceNow)

We are seeking a highly skilled and motivated Quality Analyst with expertise in testing ServiceNow configurations. The ideal candidate will have hands-on experience in creating and implementing automated test cases within ServiceNow and possess strong analytical skills to ensure the delivery of high-quality solutions.

Requirements:

• English B2 level or Higher for fluent communication.
• 2-3 years of experience in ServiceNow testing and configurations.
• Proven experience in creating and implementing automated test cases within the ServiceNow platform.
• Must hold Certified System Administrator (CSA) certification in ServiceNow.
• Strong knowledge of ServiceNow modules and workflows.
• Experience with automated testing frameworks and tools in ServiceNow.
• Ability to troubleshoot and resolve testing issues efficiently.
• Good understanding of the software development lifecycle (SDLC) and Agile methodologies.
• Excellent communication and collaboration skills.
• Detail-oriented with a strong ability to identify potential areas of improvement.

Responsibilities:

• Test Planning & Execution: Create and execute test plans for ServiceNow configurations, ensuring that all requirements are met and defects are identified early.
• Automation: Develop and implement automated test cases for ServiceNow, enhancing testing efficiency and coverage.
• Collaboration: Work closely with developers, business analysts, and other stakeholders to ensure smooth implementation of test processes and configurations.
• Defect Management: Identify, document, and manage defects found during testing and track them through resolution.
• Reporting: Provide detailed reports on test results, defects, and the status of testing efforts.
• Process Improvement: Contribute to process improvement initiatives and help drive best practices in testing and automation.

What do we offer?

• Competitive salary in USD.
• Type of contract: Independent Contractor with Venon Solutions LLC.
• Contract duration: Long-term.
• Benefits: 2 weeks of PTO (paid time off).
• Holidays: from the North American calendar.
• Working hours: Full-time EST or CST, fully committed.