Credit Analyst

Duties and Responsibilities:

• Provide general administration support to the brokers
• Liaise with clients to gather information and documentation needed for their loan
• application
• Data management in CRM and review + lodge ApplyOnline
• Liaise with all stakeholders (clients, lenders, solicitors, accountants etc) to process the
• application to settlement
• Constantly update clients with the progress of their application
• Constantly upgrade policy and product knowledge through ongoing training
• Follow up client information via phone and email
• Identify suitable lenders to meet client needs (Majors Bank. 2nd tier, Non-Banks)
• Speak with banking representatives (lending) to clarify key details
• Schedule follow up with clients and lending representatives
• Update and maintain CRM and other internal database
• Assist with compliance docs management + Audits from Aggregator & Lenders
• Email management

Application Processing

• Verify supporting documents
• Check credit file with Fact Find
• Doing valuations and pricing requests
• Doing servicing and borrowing capacity assessment (PAYG/Contractors/Self
• Employed-Trust + Company /SMSF/Low Doc Loans, Bridging Loans)
• Assist with Scenario Analysis for Clients Buy/Sell/Upgrade/Downgrade
• Renaming of documents
• Prepare loan file, remove TFN
• Prepare email for outstanding information/queries
• Prepare Application Form, NCCP documents, Discharge, FHOG, any other lender forms

Application Lodgement

• Check signed documents
• Lodge through Apply Online
• Upload NCCP to CRM and supporting documents

Post Submission

• Do lender follow ups,
• Work with credit managers/assessors to get loans to unconditional approval stage
• Update clients on status of loan
• Post Settlement
• Complete Progress payment claim forms
• Retention pricing
• Anniversary loan reviews & portfolio reviews

Qualifications and Experience:

• 3-5 years AU loan processing experience (end-to-end)
• Degree qualified, Accounting/Business or other similar qualification
• Experience in any AU Mortgage CRMs (e.g. Salestrekker, E i)
• Proficient in ApplyOnline data entry and AU mortgage compliance
• Excellent communication skills both written and verbal
• Confident in making phone calls with clients when required
• Proficient in MS O ice and Google applications
• High attention to detail
• Process and technology driven
• Ability to adapt to new tools and software and fast-paced environment
• Problem solving skills
• Analytical and numeracy skills
• Proactive
• Ability to multitasks and manage deadlines
• Has sense of urgency
• Can handle complex files and communicate with credit managers
• Can work autonomously
• High organisational skills