Accounts Receivable Officer

About the Role

The AR Officer will be responsible for managing the start of day payment allocation processes, customer refunds, maintaining accurate financial records and other ad hoc tasks. This role will also involve working closely with our Collections and Operations teams to resolve payment issues and support customer experience.

Key Responsibilities

· Process and allocate incoming impromptu customer payments accurately

· Timely management of Jira Tickets addressing refunds to customers and other requests

· Preparing journals for receivable related bank transactions

· Prepare and maintain the unallocated payments register

· Collaborate with internal teams to resolve payment discrepancies and customer queries

· Support month-end closing activities and assist with audits as needed

· Maintain up-to-date records in compliance with company policies and financial regulations

Qualifications

· 1-2 years of experience in an Accounts Receivable, Credit Control, or similar finance role

· Excellent written and verbal communication skills.

· Solid grasp of key accounting concepts

· Ability to prioritize tasks and effectively manage stakeholder expectations.

· Intermediate to Advanced Excel skills.

· Experience with NetSuite and Salesforce would be advantageous