Senior Service Design Consultant

For one of our client from Saudi Arabia we are looking for a passionate, forward-thinking Senior Service Design Consultant creates impactful conceptual ideas that bring simplicity and user friendliness to complex design. As part of a transnational team, the sr designer drive the design of mobile and desktop applications with fellow designers, product managers, and software developers. A senior Service Designer should have fully technical skills over tools and methodologies applied to Service Design projects. This role should co-work with the rest of the design teams for execution, and follow-up of the projects, including coaching, client facing and delivery.

What You'll Do

• Collaborate on scoping, planning, and delivering on exciting service design projects.
  
• Plan and conduct qualitative field research around the world using design research techniques.
• Analyze and synthesize field and desk research data to identify key insights, and translate them into service concepts Ideate, prototype, and test your service concepts.
• Present to clients, design and facilitate workshops, and host co-creation sessions.
• Participate in shaping and developing service design methods and tools
• Advocate for the evolution of methodology and project approach within the studio and region.
• Contribute to shaping projects through business development.
• Stay updated on the latest developments, trends, and/or thinking within your field and share your knowledge and thoughts with colleagues.
• Share your passion for the discipline and craft with clients, colleagues, and peers around the world.

Requirements

• A problem solver, with ideas that challenge the ordinary, together with the drive and the guts to bring them to life.
• A confident and empathetic leader, able and willing to drive projects forward, and contribute your subject matter expertise.
• Able to tackle problems analytically and innovatively, and with a systems mindset.
• A strong facilitator, presenter, communicator, and collaborator.
• A practiced designer who is very comfortable working in a consulting role and preferably has had previous experience working in an agency/consulting, or comparable environment.
• Passionate about design solutions, concept development, design research, and mentoring others.
• A collaborative self-starter, always willing to be proactive while coaching and working with others to make impact happen for the client.
• Someone with a here to help attitude, who absolutely, fundamentally believes that were better together.

Experience

• 5+ years of professional Service Design experience, having done multiple successful Projects.
• Passion for making high-quality experiences, and a demonstrable portfolio.
• Experience directing and mentoring designers.

Position details

• Job type: Full time, Contractual.
• Travel: Expected up to 70%.
• Location: Riyadh, Saudi Arabia.