Property Maintenance Virtual Assistant

Notes before application:

• Candidate with no property maintenance experience need not to apply.
• The salary posted is all-in between AUD 1,500 - AUD 1860 month.

Hiring Company Summary:

The Client is a dynamic and client-focused real estate agency based in Queensland. Their mission is to redefine the real estate experience by prioritizing genuine relationships, transparency, and personalized service. They believe in building meaningful connections with their clients, ensuring their needs and aspirations are at the forefront of everything they do.

The Client's Philosophy:

They view real estate as more than just transactions. Their approach is rooted in honesty, integrity, and open communication, allowing them to foster long-term relationships with their clients and community. They aim to create a supportive and empowering environment where everyone involved clients, customers, and employees can thrive.

Position Summary:

The client is seeking a proactive and experienced Property Maintenance Virtual Assistant to join their team. This role involves managing and coordinating property maintenance activities, liaising with various trades, and ensuring efficient scheduling and key access for service providers. The ideal candidate will work closely with the Head of Property Management and collaborate with the Guest Experience Team at Smart Suites to maintain high standards of service and tenant satisfaction.

Key Responsibilities:

• Project Management: Lead maintenance projects from start to finish, including refurbishments, fit-outs, and routine upkeep, ensuring timelines and budgets are met.
• Vendor Management: Select, negotiate with, and oversee contractors and vendors for property repairs, ensuring high standards of quality and cost-effectiveness.
• Preventative Maintenance: Develop and implement preventative maintenance plans to reduce repair costs and downtime for properties.
• Problem-Solving: Respond promptly to urgent repair issues and coordinate solutions, minimizing tenant and guest disruption.
• Budget Management: Prepare and manage maintenance budgets, ensuring cost control and forecasting expenses accurately.
• Health & Safety: Ensure all maintenance activities comply with health, safety, and environmental regulations.
• Documentation & Reporting: Maintain detailed records of maintenance activities, vendor agreements, and ensure timely reporting of project statuses to management.

Skills and Qualifications:

• Experience: Must have experience in property maintenance, facility management, or a similar role, ideally within the real estate sector in Brisbane Australia
• Project Management: Proven experience managing maintenance projects and working within budgets and timelines.
• Technical Skills: Strong knowledge of building systems, repairs, and preventative maintenance practices.
• Problem-Solving: Excellent troubleshooting skills with a hands-on approach to resolving issues.
• Communication: Strong interpersonal skills with the ability to liaise effectively with contractors, tenants, and team members.
• Attention to Detail: High attention to detail in assessing property conditions and completing tasks to high standards.
• Physical Requirements: Ability to stand, walk, and perform physical tasks for extended periods.

Preferred Skills:

• Experience with maintenance tracking systems
• Knowledge of Brisbanes property regulations and local vendor networks.
• Basic understanding of plumbing, electrical, carpentry, or HVAC systems is a plus