Business Development Officer

High-Risk Business Development Officer is to drive our efforts in acquiring and managing high-risk gaming/betting/FX merchants. This role will involve sourcing, onboarding, and supporting merchants with heightened risk profiles, ensuring compliance with industry standards, and mitigating potential fraud and financial risks. The ideal candidate has a strong background in high-risk merchant services, risk assessment, and the gaming industry.

Senior, 2-3 years high risk payment experience
open for candidates from iGaming b2b (game provider as long as they have knowledge of the payment.)

Nationality: Malaysian, Singaporean, and Taiwanese
Language Requirement: Fluent in English & Mandarin

Work setup: Remote, open for business trip

Job Description

1. Merchant Acquisition: Identify, evaluate, and onboard high-risk (iGaming/Betting/Forex and etc.) merchants to support growth in the high-risk merchant segment. Develop a network within the industry to drive targeted merchant acquisition.
2. Risk Assessment & Due Diligence: Conduct thorough risk assessments on potential merchants, including AML, KYC, and regulatory compliance checks to mitigate potential fraud and financial crime.
3. Compliance Management: Ensure all merchants adhere to company and regulatory standards, including local and international , AML, and data privacy regulations.
4. Account Management & Support: Serve as the primary point of contact for high-risk merchants, providing ongoing support, monitoring, and ensuring a positive relationship.
5. Transaction Monitoring: Work with the risk and compliance teams to monitor merchants' transactions, flagging and addressing any unusual or high-risk activity.
6. Risk Mitigation Strategies: Develop and implement strategies to manage risk exposure and maintain profitability within the high-risk merchant segment.
7. Collaboration with Internal Teams: Collaborate with IT, compliance, legal, and operations teams to ensure a smooth and compliant onboarding process and ongoing merchant support.
8. Market Analysis: Stay up-to-date on industry trends, emerging risks, and regulatory changes in the industry. Use insights to inform acquisition strategies and compliance policies.
9. Reporting & Documentation: Prepare regular reports on merchant performance, risk exposure, and compliance status for internal stakeholders.

Minimum Qualification:

1. Bachelors Degree in Business, Finance, Risk Management, or a related field.
2. 2+ years of experience in high-risk merchant acquisition, preferably within the gaming/betting/Forex, Fintech, or payment processing industries.
3. Strong understanding of high-risk payment processing requirements, Gaming/Betting/Forex regulations, and compliance practices.
4. Proficiency in AML/ KYC regulations and familiarity with fraud prevention and risk management tools.
5. Excellent analytical skills and attention to detail for risk assessment and monitoring.
6. Strong communication and negotiation skills to establish and maintain relationships with high-risk merchants.
7. Knowledge of the gaming industry, including regulatory requirements and market trends.
8. Experience with payment processing platforms and risk management systems.
9. Ability to work in a fast-paced, high-stakes environment with a focus on quality and compliance.