Job Openings
Customer Assistant
About the job Customer Assistant
Location: Ho Chi Minh City, Vietnam
Working Hours: 9:00 AM 6:00 PM, Monday to Saturday (9-6-6 schedule)
Languages Required: Fluent in Chinese, English, and Portuguese
Salary: USD $2,000 $5,000 / month (negotiable based on experience and skills)Responsibilities
- Client Support & Communication
- Manage daily communication with clients, including responding to emails, messages, and system inquiries.
- Track client needs and feedback to ensure smooth communication and timely issue resolution.
- Assist with coordination and communication across different time zones for international clients (e.g., Thailand, Brazil, Portugal).
- Collaborate with the operations team and provide logistical support based on client requirements.
- Handle tasks assigned by supervisors and support cross-departmental projects.
- Assist headquarters in communicating with the Brazilian office, including business matters.
Requirements
- Associate degree or higher; majors in Business, Languages, Marketing, International Trade, or related fields preferred.
- Language proficiency: Chinese, English, Portuguese.
- Strong communication, coordination, and cross-cultural skills.
- Ability to work across international time zones (including responding to messages in the evening).
- Willingness to travel occasionally.
Preferred Qualifications
- Experience in iGaming, technology, or international trade.
- Experience in international exhibition support, client liaison, or customer service is a plus.
- Proactive learner, flexible, and able to assist in multinational service operations.