Platform Operations Engineer

Key Responsibilities:

• Administer and support Microsoft Purview DLP, sensitivity labels, Information Protection and Insider Risk Management.
• Configure, test and tune DLP policies, rules, conditions, exceptions and policy tips.
• Review DLP alerts, perform initial triage, capture evidence and escalate issues where required.
• Support endpoint DLP testing, sensitivity label rollout and other Microsoft Purview initiatives.
• Troubleshoot policy and user-impact issues and coordinate resolution with relevant teams.
• Prepare SOPs, test evidence, operational documentation and management updates.
• Coordinate assigned projects and workstreams, including timelines, milestones, deliverables and stakeholder activities.
• Track project risks, issues, dependencies and action items, and escalate delays or blockers.
• Coordinate with internal teams, vendors and Microsoft support to ensure timely project delivery.
• Support implementation, rollout and transition to steady-state operations.

Essential Requirements:

• 2 to 5 years of experience in Microsoft 365, security, compliance, data protection or enterprise IT operations.
• Working knowledge of Microsoft Purview DLP, sensitivity labels, Information Protection and compliance capabilities.
• Understanding of data classification, sensitive information types, policy-based controls and access controls.
• Experience supporting or coordinating IT projects, including planning, progress tracking, risk/issue management and status reporting.
• Good troubleshooting, documentation, communication and stakeholder management skills.
• Able to work independently and manage multiple activities and deliverables.

Preferred Requirements:

• Experience with endpoint DLP, Microsoft Defender, Entra ID or Intune.
• Experience supporting Microsoft 365, cybersecurity or data protection projects.
• Familiarity with privacy, audit, regulatory or public-sector compliance requirements.
• Microsoft security/compliance or project management certification will be an advantage.