Business Analyst

Key Responsibilities:

1. Design and Develop Change Management Programme

• Conduct comprehensive change readiness assessments and develop tailored transformation roadmaps for assigned divisions.
• Design change interventions and experiential learning approaches that embed new ways of working.
• Create cultural transformation programmes and mindset development interventions that build adaptive capacity.
• Develop bootcamps, development programmes, and peer learning frameworks for network building.
• Design structured networking and mentorship programmes to enable cross-divisional collaboration.
• Contribute change management expertise to strategy development and programme design.

2. Deliver and Implement Change in Organization

• Facilitate leadership engagement sessions to secure commitment and alignment across divisions.
• Implement change interventions using hands-on experimentation and structured change processes.
• Deliver cultural transformation programmes through hackathons, prototyping sessions, and innovation activities.
• Execute bootcamps and development programmes to support network growth and capability building.
• Coordinate cross-divisional networking events and mentorship programmes.
• Provide change management consultation and guidance to digital innovation initiatives and platform transitions.

3. Monitor and Iterate

• Establish and maintain divisional change networks and communities of practice.
• Provide ongoing mentorship and coaching to divisional champions and change advocates.
• Collaborate with corporate functions to identify transformation enablers and address systemic barriers.
• Monitor transformation progress and assess intervention effectiveness across assigned divisions.
• Report on change management outcomes and provide strategic recommendations for programme refinement.
• Support governance model transitions through continuous change management oversight.

Required Qualifications & Experience

Essential:

• Bachelor's degree in Business, Psychology, Organisational Development, or related field
• At least 8-10 years experience in change management, organisational development, or transformation roles
• Demonstrated experience in designing and delivering capability building programmes
• Strong facilitation and stakeholder engagement skills across diverse organisational contexts
• Experience working in complex, multi-stakeholder environments (government/public sector preferred)
• Understanding of digital transformation challenges and agile operating models

Desirable:

• Change management certification (e.g., Prosci, ADKAR, Kotter)
• Experience with agile methodologies and product management approaches
• Background in education sector or understanding of public sector operating environments
• Experience with experiential learning design and adult learning principles
• Track record of successful large-scale organisational transformation initiatives

Key Competencies:

• Change Leadership: Ability to inspire and guide others through transformation journeys
• Systems Thinking: Understanding of complex organisational dynamics and interdependencies
• Stakeholder Management: Building trust and alignment across diverse groups and levels
• Learning Design: Creating engaging, experiential learning interventions that drive behaviour change
• Adaptability: Thriving in ambiguous, rapidly evolving transformation environments
• Communication: Translating complex change concepts into practical, actionable guidance
• Collaboration: Working effectively across divisions and with technical teams