Office Manager

The Office Manager is the person responsible for overseeing and supporting all administrative duties in the office to ensure that the office is operating efficiently and effectively. The Office Manager works closely with the Operations Supervisor and the Vice-President. The Office Manager Reports to the Vice-President.

The Office Manager must be a skilled communicator, effective leader, and driven business person who can spur company growth, maintain key operational procedures, create new processes, and oversee other administrative staff.

Duties

• Oversee and support all administrative duties in the office and ensure that the office is operating smoothly.
• Greet visitors and potential buyers in-store and attend calls.
• Help develop office policies and procedures and ensure they are implemented appropriately.
• Identify opportunities for process and office management improvement, and design and implement new system.
• Help hire, train, motivate, and monitor the performance of the service department.
• In-charge of employee routes on a daily basis.
• Communicate with the Operations Supervisor on how to be more efficient with employee routes and completion of service jobs/projects.
• Help prepare and administer an annual operating budget for the service department.
• Maintain inventory at appropriate levels with the help of implemented software.
• Help create and manage new and effective marketing campaigns.
• Help implement and administer feedforward meetings with administrative and service personnel on a quarterly basis.

Skills

• Exceptional attention to detail.
• Client centered.
• Fast learner and ability to train other personnel.
• Demonstrated leadership abilities and solid supervision expertise.
• Excellent communication and written skills in Spanish and English.
• Ability to write reports, business correspondence, and procedure manuals.
• Service oriented.
• Strong organizational and time management skills, and ability to prioritize.
• Strong problem-solving skills and analytical abilities.
• Must be proficient with Microsoft Office and Google products.
• Logistics and time management experience preferred.
• Budgeting and/or financial focused mindset, helpful.