(A) Senior Account Management Executive

1. Senior / Account Management Executive - URGENT

Location : VSQ PJ, Block 6, Level 8

Preferably : Prefer Chinese speaking

Salary :

• Basic Salary Junior RM 2,500 – RM 2,800 + Commission

(Fresh grads with similar intern experience also consider)

• Basic Salary Intermediate RM2,800 – RM3,300 + Commission
• Basic Salary Senior RM3,000- RM 3,800 + Commission

Performance based commission, approximately RM 1K – 3K Monthly if achieve

Work type : Full time

Interview date : Immediate

Working hours : 5 days a week

Purpose of hiring:

1. Ensure on-boarding processes meet overall campaign schedule and develop appropriate mitigation plan to secure on-boarding completion date
2. Develop positive relationship with the customers, focused on overall campaign delivery
3. Perform campaign monitor, control and report campaign execution status, progress and KPIs, ensure full and effective reporting to management such as weekly/monthly report and campaign reviews

Key Accountabilities:

1. Set priorities to achieve objectives and record all data related to campaign status and communications
2. Identify and fulfil customer requirements, regularly inform the customers on campaign status and share information of campaign plan with the customers
3. Coordinating internal resources for the flawless execution of on-boarding process
4. Follow Standard Operating Procedures
5. Supply recurring reporting to customer regarding their campaign performance
6. Towards the end of customer contracts, discuss renewal opportunities and work to maintain customer relationship with new contract agreements
7. Handle inbound calls from campaigns referral, obtain consumer information and needs (add on)
8. Record consumers’ information in internal system (add on)

Education Qualifications:

Degree/Diploma in business related preferred

Work Experience:

Required:

• 1 years Account Management experience (Key account)
• 1 years’ experience in working directly with Customers

Preferred:

• Project Management experience preferred

Skills, Knowledge & Abilities

1. Language – Spoken and written Chinese and English skills
2. Software – knowledge in using all Microsoft product, especially Excel. Salesforce and Tableau experience a plus.
3. Communication – Excellent communication skills between internal staff and external customers
4. People Management – working with various stakeholders for different accounts, you will need to provide clear goals and guideline to everyone to ensure everyone on the same track