Account Executive (Client management with telesales expeirence)

Location                              : VSQ PJ

Preferably                           : Open Race and gender

Salary                                   : Base Salary RM2,600 – RM3,200

Work type                           : Full time

Interview date                   : Immediate

Working hours                   : 5 days a week

Position available              : 2 headcount

Candidate must be able to read , write and communicate in Chinese.
Must have expeirence in telesales 
If candidate has experience in telesales, handling client but from other industries other than real estate, client will consider also. 

Purpose of hiring:

1. Ensure on-boarding processes meet overall campaign schedule and develop appropriate mitigation plan to secure on-boarding completion date
2. Develop positive relationship with the customers, focused on overall campaign delivery
3. Perform campaign monitor, control and report campaign execution status, progress and KPIs, ensure full and effective reporting to management such as weekly/monthly report and campaign reviews

 

Key Accountabilities:

1.            Set priorities to achieve objectives and record all data related to campaign status and communications

2.           Identify and fulfil customer requirements, regularly inform the customers on campaign status and share information of campaign plan with the customers

3.           Coordinating internal resources for the flawless execution of on-boarding process

4.           Follow Standard Operating Procedures

5.           Supply recurring reporting to customer regarding their campaign performance

6.           Towards the end of customer contracts, discuss renewal opportunities and work to maintain customer relationship with new contract agreements

 

Education Qualifications:

Degree/Diploma in business related preferred

 

Work Experience:

Required:                                                                          

·       1 years Account Management experience

·       1 years’ experience in working directly with Customers

Preferred:

·       Project Management experience preferred

·       Real estate experience preferred

 

Skills, Knowledge & Abilities

 

1. Language – Spoken and written Chinese and English skills
2. Software – knowledge in using all Microsoft product, especially Excel. Salesforce and Tableau experience a plus.
3. Communication – Excellent communication skills between internal staff and external customers
4. People Management – working with various stakeholders for different accounts, you will need to provide clear goals and guideline to everyone to ensure everyone on the same track