About the job (A) Specialist (TAC Risk Unit)
Job Description
- Lead the designated technical teams to develop, implement, maintain and support application systems / IT solutions (local and regional) under Risk Management for the designated applications.
- Planning and managing IT project tasks / deliverables:
The application system development and implementation of IT project / solution are to meet the business strategic plan (incl. business transformation, business growth, operational efficiency, etc.) and compliance requirements as well IT-owned initiatives.
Accountability
- Ensure system high availability and meet SLA
- Ensure the smooth implementation of projects (new or enhancements) on time and within budget.
- Ensure system solution / design meet user specifications and business objectives
- Ensure timely resolution of application problems
- Ensure compliance of IT standards / policies, QM SDLC procedures and Audit requirements
Supporting Activities
- Monitors overall system performance, availability and chart/plan
appropriate action whenever issues arise.
- Research on system performance improvements.
- Constant liasion with the appropriate party within IT with regards to project SDLC etc.
- Liasion with business counterpart for any concerns that are raised.
- Monitoring of team progress and regular updates from team members
- Unit Head/IT PM regular updates on progress.
- Enhance understanding of users business operations, processes and objectives
- Mitigate technical constraints and recommend alternative workaround for users considerations
- Promptly assign most appropriate technical resource to analyze and resolve problem
- Mitigate impact of problem and execute quick recovery plan
- Prompt escalation of problems if necessary.
- Review requirements with QM, IT Security and Audit
-Mitigate risk and recommend alternative workaround solutions / controls to address noncompliance items for considerations.
Outcome/ deliverables
- System supported is always available according to agreed
SLA
- Plan appropriately for resources/ growth when system performance exceed established threshold
- Improved system performance by tweaking related parameters
- Project cutover is smooth / not delayed due to incomplete or noncompliant to SDLC/ Audit/ Compliance/ Governance teams
requirements
- Weekly project progress reporting status are timely updated
- Clearer understanding ensures system is delivered according
to business needs; less need for re-work
- Obtain buy-ins from business by providing sufficient info for
them to make decisions
- Minimal turnaround time to resolve problem within agreed SLAs
- Business is kept informed so that system recovery is
smooth
- Management can help to step in to get certain things done
if working level is unable to do so.
- All required deliverables/ documentations comply with SDLC, IT
Security & Audits requirements
- Early risk mitigation ensures no delays/ show stopper when
project is ready to cut over
Challenges
- Achieve high quality of the system in terms of availability
and meeting the agreed service levels.
- Planning and managing IT project tasks / deliverables to
meet the overall project requirement.
- Managing, planning and coordinating delivery of high volume of
project tasks including deliverables from other IT teams.
- Supervise the technical team, managing work assignments in
delivering quality output and meeting project deadlines.
- Attending to user requests, planning for system enhancement,
deployment, performance and problem resolution activities and
be responsive to the needs and meeting user demands.
- Responsive to the needs of the user in meeting user expectations
and demands.
- Achieve high quality of the system in terms of availability
and meeting the agreed service levels.
- Regulatory restrictions / constraints.
Key Requirement
- Min 10 years of experience in Application developing, planning, project managing and integrating Business and IT solutions.
- Min 6 years of experience in Microsoft Windows/Solaris/Redhat
- Min 6 years of experience in Oracle HTTPS/Oracle Weblogic/Oracle FCCM Suite
- Min 6 years of experience in Data Warehouse/ETL Concepts/AML/KYC/CDD
Must have certification in AML / CFT Knowledge
Competencies
- Knowledge and experience in IT application architecture, design and development.
- Leadership skills.
- Understanding of the IT solution discipline, processes and concepts.
- Technical aptitude, basic knowledge and experience across application, information, technology, and process domains.
- Basic understanding in project management processes and methodologies including common roles and responsibilities