(C) E-Commerce Platform & Operation Asst. Manager / Manager

• This is a yearly renewable contract, convertible to permanant staff on 2nd year renewal based on staff performance.
• No difference between contract staff and permanant staff benefits entitlement.
• Staff must be willing to work at Jubli Persiaran Perak, Shah Alam.
• Bachelor's Degree prefably in technlogy related discipline such as Computer Science or Management of Information Systems
• 2 - 3 years hands-on and operational experience on e-Commerce platform i.e. SAP Hybris Commernce (ideally) or other ecommerce platform (like Salesforce, Magento) with SAP ERP.
• Familiar with e-Commerce end-to-end flow
• Familiar with system flow between e-Commerce platform and ERP system or other legacy system
• Basic content designing (i.e. Photoshop) & programming & coding skill is a plus.
• Knowledge and experience on Adobe Experiece Manager is plus
• Excellent problem-solving skills
• Responsible, organized and independent
• Strong written and verbal communication skill and collaborative teamwork attitude

• Manage and support onsite operation team on all product and promotional activities on website. Ensure accuracy and timeliness of input and loading of information onto the e-Commerce platform management system e.g. products, promotions, stocks, price
• Monitor the operation and identify any potential issues on the system and escalate any technical issues to the relevant teams
• Assist in the conceptual and technical operation of the e-Commerce platform
• Work with business users to discuss, recommend, explain, and reconcile desired functionality and technology capabilities
• Facilitate and manage global, local enhancement projects and service add-ons with the development team
• Responsible for application integration testing, UAT and implemention roll-out
• Support system integration with backend and other legacy systems e.g. GERP
• Provide technical platform consultancy & training