About the job E-commerce Manager
E-commerce Manager
Salary : RM 5000 - RM 7000
E-commerce Manager - must have hands on experience on managing adbuys, managing ROAS(Return on Ads Spend) and analysis abandoned cart. the cdd must be willing to do hands on.
Position Summary
We are looking for a key growth enabler for eCommerce to support business grothin developing, overseeing executing e-commerce plans, exclusive online launches, manage the existing portfolio of products and implement, track and optimize insight-driven targeting and retargeting campaigns across all online channels.
As an expert, you will use a mix of creativity and strong analytical skills to identify ads optimization, customers journey, conversion on driven digital campaigns and your expertise will help the business in acquiring, converting, and retaining online shoppers.
Key Responsibility Area - Support Ecommerce Execution and Conversion
· Plan and optimize all the customer acquisition channels (including but not limited to SEM, SEO, Paid Social, Display, Mobile networks)
· Analyze data, reports and trends on consumer insight, understanding the best approach to optimze ROAS efficiency.
· Based on insights, support the development of integrated marketing and budget plans that meet business objectives
· Oversee the performance marketing budget and ensure we are allocating spend optimally across channels, geographies, and marketing funnel
· Proactively partner with Commercial and Cross functional teams in deliverables including KPI tracking and execution
· Manage ecommerce creatives and content, with innovative digital ecommerce strategies that integrate with other marketing functions
· Support the development of digital & social media strategies for the Singapore/Malaysia Market to raise brand drive traffic and sales
· Decent copywriting and simple design work.
· Offer any adhoc support to ecommerce manager/as advised
Mandatory Experience and Qualifications
· Minimum 2-3 years of practical Performance Marketing experience with a proven ability to build programs geared towards conversion and work with cross-functional team on tracking performance, optimisation, and landing impact.
· Experience working with start-ups, eCommerce platforms, or FMCG is a plus
· Hands on experience of working with Performance marketing channels like Facebook ads, On-eCommerce Paid Search, Affiliate marketing (including influencer marketing)
· Familiar with Google AdWords, Google Analytics Certification is a plus.
· Familiar with CRM, Social Media Management, Marketing Automation and Engagement is a plus
· Diploma/Bachelor Degree in Marketing /New Media/ Digital Media / Web Development or equivalen, other relevant tertiary qualifications would be advantageous
· Understand basis programming in WEB Technology, Java, JQuery, HTML/5, PHP will be a plus
Mandatory Competencies
· You have excellent analytical skills and the ability to craft actionable insights from complex data
· A have a strong balance between being strategic and data-driven, but also hands-on and creative.
· Self starter –self motivated, takes initiative and loves to see the results of their actions
· Interpersonal savvy – ability to establish rapport at all levels, build constructive and effective relationships and be a good team player
· Negotiation and Conflict Management - negotiates skillfully in tough situations and settles disputes.
· Outcome and results-focused
· Ability to work in a fast moving, entrepreneurial environment and quickly adapt to business needs and meet tight deadlines
· Superior project management skills
· Superior written and verbal communication skills
· Superior analytical, data synthesis and reporting skills
What you’ll get in return
In return for your dedication and hard work, you’ll be rewarded with:
· Working in a fast-growing company
· Expanding your work scope and experience in Digital Marketing to drive the business
· Involvement and ownership of projects in a growing industry
· Challenging yet fulfilling career and opportunity to support regional performance marketing
Benefits:
· Medical insurance, Free parking, 5-day work week, Alternate Saturday half day, 12 days Annual Leave,
· RM5,000 – RM7000 per month + Commision tied to Sales Target