Network Operations Engineer III - Access

Summary:

Work Closely with Team Lead and Engineer ll to perform assigned complex task such as Monitoring and ensuring Redundancy, Resiliency, and Capacity of companys International MPLS backbone, IP Core Facilities (Border, Internet Core and IP Edge, CGN Network, CDN Network), Local MPLS backbone, Aggregation, and Access Network as well as handling Network Maintenance Activities to provide the best service to Valued Customers.

Minimum Requirements:

Education:

Bachelors/College degree in ECE, CPE, IT or equivalent.

CCNA/HCNA/HCNA/HCNP Certification or any equivalent from other Vendor.

Relevant Experience:

At least 5-7 years of relevant experience in Network related job is highly required for this position.

Extensive knowledge and experience in Routing and Switching Implementation and Operation.

Business Understanding:

Experience in working on ISP or Telecommunication company.

Knowledge in computer based office works such as MS OFFICE, EXCEL and

POWERPOINT presentation.

Very Good work ethic.

Technical Knowledge:

Knowledge in configuration and troubleshooting of different data communication equipment such as CISCO, HUAWEI, ALLIED TELESIS, EDGE-CORE and other network equipment.

Knowledge and skills in Design, Implementation, Operation and troubleshooting of Layer 2 and Layer 3 protocols.

Knowledge in Network Security.

Knowledge in MPLS, IP Core, CDN, CGN, Aggregation, Access, PTN, CPE and SDH

Network Design, Implementation, Operation, Maintenance and Troubleshooting.

Knowledge in Fiber Optic Technology as well as experience in operating fiber optic cable and ethernet test equipment.

Knowledge in handling network provisioning tools and maintenance of ISPs upstream providers, PNIs, International and Local IX Peering.

Experience in managing Network Monitoring Tools.

Knowledge in Access Network such as EPON and GPON.

Knowledge in BRAS and CGNAT appliance.

Behavioral Skills

People Management Skills.

Analytical and Problem Solving Skills.

Good Communication Skills both written and verbal.

Can work under pressure and minimal supervision.

Ability to learn new or unfamiliar network equipment

AREAS OF RESPONSIBILITY

Network Capacity Management

Assist Engineer ll in generating Network Link Capacity Augmentation Plan.

Assist Engineer ll in generating Augmentation Plan to ensure a sufficient number of manage Network Element Interfaces.

Handles generating recommendations for more complex Augmentation Plan Setup.

Perform other duties assigned by Management.

Renders 24x7 on-call duty.

Measurement Criteria

Customer Satisfaction

Service and Network Reliability

Employee Participation

Network Assurance Management

Assist Engineer ll in generating Augmentation Plan for Network Elements Link

Redundancy and Resiliency.

Participates and work closely with other Groups under Network Operation to perform comprehensive and thorough troubleshooting for escalated more complex issues encountered by Manage/Controlled NEs. Escalates to Team Lead when Situation requires.

Assist the Engineer ll, participates, and coordinates to Vendor Support and 3rd Party

Providers to further check and troubleshoot Network related issue.

Assist Engineer l and ll in handling Provisioning, Maintenance Activities, and Troubleshooting of Network Management Tools including POC of prospect NMS Tools.

Perform other duties assigned by Management.

Renders 24x7 on-call duty.

Measurement Criteria

Service Reliability and Assurance

Network Element Provisioning

Assist Engineers on Provisioning of Upstream Capacity, (Tier 1 ISPs, Local and International IX, and PNIs), International MPLS Backbone, Local MPLS Backbone, Border Gateway, Internet Core, CDN, CGNAT, IP Edge, Metro E Aggregation and Access (Including EPON and GPON) facilities.

Assist Engineer ll in creating detailed Network diagram.

Responsible for the allocations of Access Network Facilities Private IP Plan as well as network configurations and coordination to other Team under Network Operations.

Perform other duties assigned by Management.

Renders 24x7 on-call duty.

Measurement Criteria

Customer Satisfaction

Service and Network Reliability

Employee Participation

Network Activity Management

Perform Major and Complex Maintenance Activities covering International and Local MPLS Backbone, Border Gateway, Internet Core, CDN, CGNAT, IP Edge, Metro E Aggregation and Access (Including EPON and GPON) facilities which includes Firmware upgrade, Expansion and Capacity Upgrade.

Handles Provisioning, Maintenance Activities, and Troubleshooting of Network

Management Tools including POC of prospect NMS Tools.

Assist Engineer ll in creating detailed Network diagram in every Network Changes made.

Perform other duties assigned by Management.

Renders 24x7 on-call duty.

Measurement Criteria

Customer Satisfaction

Service and Network Reliability

Employee Participation

Report Management

Ensure accurate reports are being generated.

Measurement Criteria

Report Reliability