Customer Service Officer

Client Details

• Our client is a stable and reputable domestic leader within Manufacturing industry. They are currently looking for dynamic and energetic talents to join their team to assist in their Customer Service Department. It is a great opportunity for Fresh Graduates or Candidates with Junior experience in Customer Service line.

Job Highlight

• Attractive Salary Package (up to MYR 3,500 per month)
• Annual Leave & Public Holidays
• Manufacturing Industry
• Johor Bahru, Malaysia

Job Requirement and Qualification:

• Diploma or above in any relevant field
• At least 1 - 2 years of working experience in Customer Service.
• Experience in Manufacturing Industry will be an added advantage.
• Required Language(s) : English, Mandarin and Bahasa Malaysia.
• Good communication skill

Duties & Responsibilities:

• Respond promptly to customer inquiries, product, pricing, delivery information, services and complaints.
• Process customer orders, service orders, forms, applications and requests.
• Prepare quotation, invoice, DO and make billing.
• Follow up back order and repair quotation.
• Receive orders, prepare billing and to issue work order to the production.
• Responsible to follow up and monitor the production status in accordance to agreed schedule.
• Coordinate with the internal department to ensure good product quality and on time delivery.
• Responsible to update customer’s concern on timely manner.

While many industries have and will continue to be hit hard by the COVID-19 pandemic, but your new company is still hiring! Grab your opportunity right now and stay connect with us.