Customer Service Agent (Call Centre)

Your new role

• Attend to calls, emails, and live chats.
• Efficiently handle inbound and outbound customer call inquiries.
• Provide fast and timely solutions to all customer-related problems.
• Effectively manage large volumes of incoming calls.
• Handle complaints and provide timely resolutions.
• Keep records of customer interactions and process accounts.
• Adhere to the company's service standards.

All you need to know

• Attractive remuneration package up to RM 3.4k+
• Comprehensive benefits (Allowance + Bonus)
• Joining a Multinational Corporation (EMS Industry)
• Structured career progression
• International exposure
• Enjoy work life balance with 5 working days

What you'll need to succeed

• Experience in customer service or telemarketing is a PLUS 
• Strong sense of responsibility, independent, and customer-friendly
• Good telephone etiquette with a friendly voice