HR Operations Manager

About Uplift

Uplift is a dynamic agency specializing in global talent search, covering EMEA, LATAM, USA, and APAC. With successful placements in 60 countries, we combine speed and cutting-edge technology to source top executive and mid-senior talent across various functions. Our innovative approach integrates global networks, AI, and advanced recruitment tools. Beyond recruitment, we engage with our audience through our podcast, newsletter, and webinars, ensuring we stay at the forefront of talent acquisition and global HR trends.

About Our Client

Our client is a global leader in life sciences, committed to innovation and sustainable solutions worldwide.

We are looking for "HR Operations Manager" role for their organization in Istanbul, Turkiye.

Key Responsibilities

Payroll Management 

• Ensure accuracy, timeliness, and legal compliance of monthly payroll for all employee groups (white-collar, blue-collar, seasonal).
• Collect required data, perform data maintenance (including on global and local systems, such as Workday and Humanist), and establish control mechanisms.
• Prepare monthly closing and payment files; ensure effective coordination with Finance and other relevant departments.
• Manage entry and exit processes, organizational changes, and payroll reflections for permanent, temporary, seasonal, intern, and expat employees.
• Collaborate with the Total Rewards Lead-MENAT on annual agreements and benefits.
• Perform random checks of monthly calculations after payroll processing.

2) Budget and Provision Management 

• Prepare and update personnel budgets in line with changing information.
• Provide data and analysis for HR provisioning and actuarial processes, coordinating with Total Rewards Lead-MENAT.
• Conduct analysis and reporting for annual personnel budget and forecasting with Finance and HR Business Partners.

3) Legal and Statutory Reporting 

• Ensure timely and accurate fulfillment of legal obligations (e.g., SGK, tax, withholding statements, BES).
• Manage Social Security entry/exit declarations,İŞKUR reports, and official notifications.
• Prepare documents for audit processes and maintain effective communication with relevant authorities.
• Monitor changes in legal regulations and tax arrangements, updating relevant managers and colleagues.

4) Document and Records Management 

• Maintain accurate and updated employee personal data in the system.
• Track annual and other types of leave; conduct year-end leave reconciliation.
• Manage and coordinate the archiving process to ensure compliance and easy retrieval.

5) Special Process and Audit Management 

• Act as the key point of contact for preparation and during internal and external audits 
• Ensure timely implementation of corrective actions following audit outcomes.

6) Special Projects, Processes and Process Improvement

• As a process owner, lead payroll, budget, and provision management for the Collective Labour Agreement transition project.
• Drive and implement process improvement initiatives HR system in partnership with consultants and ERP coordinators.
• Coach and develop other team members to build system and process improvement capabilities.
• The job holder is not only responsible for operational excellence but also acts as a coach and technical reference point for the team, ensuring knowledge transfer, business continuity, and process sustainability.

Qualifications & Experience

• Bachelors degree in Business Administration, Finance, Human Resources, Economics, or a related field.
• Masters degree or relevant professional certification (e.g., CPA, CIPD, SHRM) is an asset.

Experience

• Minimum 6–8 years of progressive experience in payroll, personnel administration, and HR operations.
• Proven experience in managing complex payroll processes across multiple employee groups (white-collar, blue-collar, seasonal, expat).
• Demonstrated track record in personnel budgeting, provision calculations, and legal reporting.
• Experience in working with external auditors, governmental authorities, and cross-functional teams.
• Previous experience in coaching, mentoring, or supervising team members on technical and process-related topics.

Technical Skills

• Strong knowledge of local labor law, tax regulations, and social security legislation.
• Advanced proficiency in HR information systems and payroll systems (e.g., SAP HR,SuccessFactors, or equivalent).
• Proficiency in MS Excel and data analysis for reporting and budgeting.
• Experience with ERP systems and process improvement initiatives.
• Strong understanding of expat payroll and mobility-related processes is preferred.

Core Competencies and Soft Skills

• Strong analytical and problem-solving skills with a high level of accuracy and attention to detail.
• Ability to translate complex legal and payroll topics into practical solutions for stakeholders.
• Excellent communication and interpersonal skills, with the ability to coach and guide junior team members effectively.
• Strong organizational and time management skills, with the ability to manage multiple priorities.
• High learning agility and proactive approach to process improvement.
• Strong sense of ownership, accountability, and confidentiality.