BPO - Enteral Scrubber and Order Processor (Hybrid Setup)

Do you find satisfaction in triple-checking details to make sure everything is just right? Are you the type of person who loves solving puzzles because everything has to fit perfectly? If so, you might be exactly who were looking for!

As an Enteral Scrubber and Order Processor, you'll be at the heart of ensuring our clients patients receive the vital nutrition products they need on time without error. Your expertise in data accuracy and order management will be critical in delivering exceptional service and support to those who rely on us.

Ready to bridge the gap between care and logistics? Apply today!

How You Spend Your Eight Hours

• Scrubbing and Data Entry

• Meticulously review the PCC system to ensure all information for enteral patients is accurate and up to date

• Input physician orders for enteral nutrients with precision, adhering to company procedures

• Locate and confirm patient demographics and insurance details, ensuring accurate data entry

• Identify Part-B eligible and non-covered patients, routing orders appropriately based on insurance coverage or house accounts

• Order Processing and Delivery Coordination

• Process orders in line with company protocols and select the best delivery method tailored to patient needs

• Generate precise sales orders using software calculations, ensuring all required items are accounted for and scheduled for delivery

• Monitor outgoing shipments for timely processing and validate delivery accuracy, addressing any logistical issues as they arise

• Collaboration and Reporting

• Partner with customer service, billing, and logistics teams to streamline order processing and delivery

• Keep meticulous records of orders and log discrepancies or issues in the company's software

What You Must Possess

• Prior experience in durable medical equipment (DME) (required) with a focus on enteral products (highly preferred)
• Familiarity with electronic medical record (EMR) software, particularly PCC
• Exceptional attention to detail and a commitment to accuracy in data entry
• Knowledge of enteral nutrition products and their delivery requirements
• Strong organizational and time-management abilities to juggle multiple tasks and meet deadlines
• Effective communication skills, fostering collaboration across departments
• Proficiency in PCC or similar EMR systems
• ERP software experience
• ERP system experience, esp. in order processing and inventory management (a plus)

What You Shall Receive

• HMO coverage starts on Day 1, including free coverage for two dependents upon regularization
• VL/SL credits upon regularization
• Friendly and supportive work culture
• 13th-month pay and other Philippine-government-mandated benefits
• Non-taxable allowances
• Pay increases, performance bonuses, birthday gifts, and many more

What You Should Consider

• Full-time position
• Monday - Friday, 9 AM to 6 PM Pacific Standard Time
• Hybrid work setup with on-site training
• PHP 28,000 salary package (PHP 24,000 basic + PHP 4,000)

Why Join Our Company

You look for a company whose senior management listens to what you are and aren't saying and whose managers and team leads you can genuinely connect with. According to Glassdoor, 99% of the current and previous employees recommend Unity Communications to their friends, and 100% approve of its executive management. Our company is a Certified Great Place To Work that values inclusion and diversity and spreads kindness and positivity.