Quality Assurance Manager

JOB PURPOSE

We are seeking a highly motivated and experienced Quality Assurance Manager to oversee the inspection and testing of all products before their shipment, developing and implementing quality assurance strategies and processes, collecting and analyzing production data, and ensuring compliance with regulatory standards. Along with the Quality Assurance Department, the Quality Assurance Manager will work towards continuous improvement within the manufacturing process.

KEY JOB ROLES & RESPONSIBILITIES

• Coordinate all quality, food safety and environmental activities.
• Ensure execution of QFS step change plan & Culture Development across plant with special focus on Plant operations.
• Develop and execute Quality Management programs across all Supply Chain areas.
• Advance QFS strategies & initiatives in the plant & collaborate to implement QFS initiatives, QFS audits, track performance & CAP implementation/close out, deliver training, development and education of plant team across all levels on QFS.
• Reporting of QFS monthly metrics, aligned with KORE, ULs and QFS legal requirements at Plant level.
• Support new production commercialisation/validations.
• Develop and implement appropriate procedures in line with operating requirement and ISO standard to ensure products meet stipulated quality and food safety standards.
• Manage response and resolution of consumer complaints and identification of the root causes and develop appropriate corrective actions.
• Ensure facility wastes (solids, liquid, gases) are discharged in line with procedures that conform to Company and Government (international, national and local) standards which guarantee environmental protection and promote Corporate Social Responsibility. Support new production commercialisation/validations.
• Manage requirements from regulators i.e. NAFDAC, SON, State and Federal Environmental Agencies, State Ministry of Health, etc.

EXPERIENCE & ACADEMIC REQUIREMENTS

• Degree/HND in Science or any related field.
• Minimum of 7 years of cognate experience in a CSD manufacturing company

KEY COMPETENCY REQUIREMENTS

• Operational experience in QFS area, e.g. knowledge of Food Safety (HACCP methodology, Food Defense and Fraud, product traceability), Packaging, Microbiology, Quality Assurance and Control principles, Food Chemistry, ISO9001, FSSC 22001, KORE)
• Knowledge of local legal requirements for the food safety, packaging, food additives, food products labelling, food products manufacturing etc.
• Experience of compliance and audit management systems in food industry.
• Experience in Structured Problem Solving-RCA and CAS.
• Food Safety Risk Assessment and Mitigation plans developments.
• Excellent analytical, communication, and leadership skills, with the ability to collaborate
• Proven project management ability.