About the job Territory Sales Executive - Kyaunggone (SM2)
A. PROFILE
Role Title: Territory Sales Executive
Reporting to: Area Sales Manager
Division: Sales & Distribution
Department / Section: Sales & Distribution
B. CONTEXT
Purpose: To drive specific focus township and analysis detail performance of individual DSR. Manage DTR performance and retain DTR to be in strong relationship.
Context: The Commercial Department will be responsible for executing and implementing consumer business strategy and building brand affinity and connect in order to achieve growth in customer market share and revenue market share; through focus on the various business and distribution channels and customer experience. It will develop and execute the companys digital and commercial strategy covering the consumer segment, improving user engagement and value through consumer understanding, product innovation, integrated marketing & communications, pricing, strategic bundling and customer lifetime value management.
C. ROLE ACCOUNTABILITIES
- Carry out daily visitation to dealers outlets within the assigned territories to build business rapport.
- Perform check on dealers outlets to ensure adherence to the policies for example all sales and operations systems are up, POSM (Point of Sales Materials) are displayed adequately, staffs are wearing the assigned uniforms, etc.
- Ensure adequate supply of SIM packs and reload at all point of sales/outlets in the assigned territories.
- Resolve dealers operations issues, incentive discrepancies, ageing and customers complaint.
- Submit weekly sales report to supervisors in timely manner.
- Feedback all competitors activities in the assigned territories.
- Train and brief dealers on new program and product launch.
- Support dealers participation in roadshows and ground activities.
- Hiring, mentoring and coaching of DSR headcounts
- Monitor each Area DSRs daily dealers visitation/routine, sales performance and productivity
D. KEY PERFORMANCE INDICATORS
- Meeting monthly assigned territories SIM packs and reload sales target.
- Completing the weekly planned dealers outlets visitation.
- Submitting the weekly sales report in time.
- Closing both the customers and dealers complaints/issues within the SLAs.
- Driving Revenue
- Monitoring Distribution Infrastructure
- Monitoring sites wise performances
- Monitoring to get actual customer
E. WORKING RELATIONSHIPS & DECISION MAKING
Interacts with:
Internal:
Regional Admin, Regional DMS Manager, Management
External: DTR, Dealers, Outsource Employees (DSR, Promoters, SPO Promoters, Supervisors) and DTR MIS from DTR
Decision Making: Low
F. EXPERIENCE AND QUALIFICATIONS
Minimum Experience & Essential Knowledge
- Minimum 2-3 years working experience, FMCG/telecommunication related industries would be an advantage.
- Good communication & writing skills.
- Ability to use of MS Office 2000 or later, particularly Excel and Power Point Presentation, Internet and email.
Minimum Entry Qualifications
- Any graduate