Compensation & Benefits Senior Specialist

A. PROFILE

Role Title: Compensation and Benefits Senior Specialist
Reporting to: Compensation and Benefits Senior Manager
Division: Compensation & Benefits
Department / Section: People & Culture

B. CONTEXT

Purpose: Administer all payroll-related services to ensure best-in-class employee support
Context: Administer all payroll-related services to ensure best-in-class employee support

C. ROLE ACCOUNTABILITIES

• Maintain employee payroll master data and ensure necessary updates in SAP systems.
• Monitor the payroll system's effectiveness, addressing and resolving any issues related to system (ESS/MSS, SAP) data errors or deficiencies.
• Perform payroll calculations, including deductions, insurance coverage, wage garnishments, tax filings, and child support.
• Prepare detailed employee wage summaries, covering earnings, taxes, deductions, leaves, retirement savings, and benefits.
• Coordinate with HR and finance teams to ensure accurate and timely payroll processing.
• Assist in audit operations and implement audit recommendations.
• Collaborate with the IT Production Support team to resolve payroll integration and reporting issues within the Workday application.
• Develop and manage a confidential database of official documents, employee records, and government forms.
• Conduct compensation, benchmarking and market analysis to ensure internal equity and external competitiveness.
• Prepare and analyze compensation data reports and dashboards to support business decisions and provide insights to leadership.
• Participate in cross-functional HR and Total Rewards projects.
• Identify and drive continuous improvement initiatives in payroll and compensation processes, ensuring efficiency, compliance, and employee satisfaction.
• Handle additional People Operations-related assignments as required.

D. KEY PERFORMANCE INDICATORS

• Payroll Management
• SAP/System administration for Payroll
• Employee records management
• Compliance with local labour laws

E. WORKING RELATIONSHIPS & DECISION MAKING

Interacts with: 
Internal: HR team, Finance payroll team, U9 employees
External: Government Offices and Vendors

Decision Making

Local payroll process and management

F. EXPERIENCE AND QUALIFICATIONS

Minimum Experience & Essential Knowledge

• 3-5 years of working experience in HR services or related area.
• 3+ years payroll software application experience including; integrating systems with third -party service vendors conducting customer reporting solutions
• Sound understanding of HR Policies & processes.
• Able to work in a fast paced, fast-growth, high-energy environment and deal with multiple high priority activities concurrently

Minimum Entry Qualifications

Bachelor Degree in Business Administration or a related field