Compensation & Benefits Specialist

A. PROFILE

Role Title: Compensation & Benefits Specialist
Reporting to: Compensation & Benefits Senior Manager
Division: Compensation & Benefits
Department / Section: People & Culture

B. CONTEXT

Purpose: Administer all payroll-related services to ensure best-in-class employee support
Context: Employee experience to a great extent depends on the level of services rendered by the People Operations. This role will be critical in providing support to ensure top class services related to payroll such as salaries, allowances, leave administration, benefits, etc. which are taken care of with utmost efficiency and confidentiality.

C. ROLE ACCOUNTABILITIES

• Maintain employee master data and ensure necessary updates in the HRIMS.
• Support system effectiveness, including payroll, and resolve requests or issues related to system (ESS/MSS, SAP) data errors or deficiencies.
• Assist in audit operations and implement audit recommendations.
• Handle day-to-day People Services tasks, including employee confirmation processes, attendance management, offboarding management, benefits administration, and coordination with Finance on employee payables.
• Develop and manage a confidential database of official documents, employee records, and government forms.
• Serve as the primary point of contact for government-related HR matters, including labor inspections, social security board (SSB), and ministry correspondence.
• Prepare and submit mandatory government reports and declarations, ensuring full compliance with all relevant labor laws, tax regulations, and employment standards.
• Monitor changes in labor legislation and proactively advise the HR team on necessary policy or procedural updates.
• Ensure that employee personnel files are well maintained and updated.
• Collaborate with OD, HRBPs and departments to ensure data accuracy and timely submission of people analytics reports to internal and external stakeholders.
• Perform other People Operations-related assignments as needed.

D. KEY PERFORMANCE INDICATORS

• Payroll Management
• SAP/System administration
• Employee records management
• Compliance with local labour laws

E. WORKING RELATIONSHIPS & DECISION MAKING

Interacts with:
Internal: HR team, Finance payroll team, OML employees
External: Government Offices

Decision Making

Not required

F. EXPERIENCE AND QUALIFICATIONS

Minimum Experience & Essential Knowledge

• 3 years of working experience in HR services or related area.
• Experience with payroll processing and benefits administration is preferred.
• Proficiency in HRMS tools such as SAP, ESS/MSS, or similar systems.
• Strong skills in Microsoft Office Suite, particularly Excel, for data management and reporting.
• Good understanding of local labor laws and regulations, especially concerning employee records, offboarding processes, and interactions with labor offices.

Minimum Entry Qualifications

• Bachelor Degree in business administration or a related field.